Why is firefox losing market share? Why don't more people use Firefox?
edited the heading of the question. I think most of us here are reasoning why more people are not using firefox (because it was the initial question), but none of that explains why it's actively losing marketshare.
I don't agree ideologically with Firefox management and am somewhat of a semi-conservative (and my previous posts might testify to that), I think Firefox browser is absolutely amazing! It's beautiful and it just feels good. It has awesome features like containers. It's better for privacy than any mainstream browser out there (even counting Brave here) and it has great integration between PC and Phone. It's open-source (unlike Chrome) and it supports a good chunk of extensions you would need.
This was about PC, but I believe even for Mobiles it looks great and it allows features like extensions (and I hear desktop extensions are coming to firefox android?), it's just a great ecosystem and it's available everywhere unlike most FOSS softwares.
So why is Firefox's market share dying?
I mean, I have a few ideas why it might be, maybe correct me I guess?
Most people don't know how to use extensions well and how to use Firefox well. (Most of my friends in their 30's still live without ad blockers, so I don't think many are educated here)
It's just not as fast as Chrome or Brave. I can't deny this, but despite of this, I find it's worthy.
It's not the default.
Many features which are Google specific aren't supported.
Many websites are just not supporting firefox anymore (looking at you snapchat), but you would be right in saying this is the effect of Firefox losing it's market share not the cause (at least for now) and you would be right.
But what else?
I might take time (a lot of it) to get back at you, thanks for understanding.
occasionally I’ll find websites that don’t work 100% because they were coded primarily for chromium based browsers. FU Google
I've never experienced any slowness with Firefox, so I don't know what people are talking about. But Chrome is still the default browser on Android and I guess it's the major reason why people are installing Chrome on their computer.
Because not only do you (the end user) have to go out of your way to get it, but you get spammed by Microsoft/Edge and Google/Chrome to install a "faster" and "more secure" browser. Additionally, on the mobile side, Apple is preventing all iPhone/iPad users from picking a real alternative browser that isn't just webkit re-skinned, putting half the population at a disadvantage and to their own corporate interests.
I think you think too much, most people just want a browser that works and they have one preinstalled on their phone / computer. So when you arrive and recommend Firefox they just hear "Hey ! You have a browser that works, why won't you spend time installing this one that works just as fine, I swear".
Extensions and privacy might look like killer features but they are a bit too abstract to be adoption arguments (why would you even need extensions if your browser is so good).
Spent twenty years burning out every committed advocate with broken extensions, UI whack-a-mole, random half-baked corporate decisions, and finally just giving up and being "like Chrome but."
Meanwhile Google engages in blatant anti-competitive behavior to claw ever more market-share away from everything and everyone, and American politics are too much of a dumpster fire to stop them.
Literally the only other browsers that are other browsers are Firefox and Safari, and people only use Safari because iOS is a prison. iPhone users will insist their reskinned Safari webview is-too Firefox or Chrome or whatever, and then wonder why anyone makes a big deal about browsers when everything they've tried works exactly the same.
I used to use Firefox before Chrome came out, because it was better than IE. When Chrome came out it was a breath of fresh air. A real third option! (konqueror didn't really count). And it was faster, cleaner, lighter than Firefox. Just better at everything. So I installed it on all of my family's computers, which they allowed me to do because IE by then was so bad it was an obvious improvement even for the layman.
Then in the intervening years Firefox dwindled to basically no market share and IE died, so now Chrome isn't a third option, it's the only option. And so I switched back to Firefox basically as a political sacrifice, but there's no way I'm going to be able to convince any of my family to switch because Firefox isn't better for them in any perceivable way. It's just different and they don't care. If Firefox had 30% market share I'd almost definitely be using Chromium still myself.
So probably that, but a million times. There was a period where every nerd moved all their associated people to Chrome because it was new, great, and non-dominant. It was hip and indie. And now they're still there and there's no reason for them to move that they care about.
Firefox being slow has almost nothing to do with Mozilla's incompetence or the browser's inability to handle websites.
When devs build websites, they usually build them for the most popular browser, aka Chrome. They couldn't be bothered to help the minority of people who use Firefox. Also, cost. Building a website to work with 2 different engines is more expensive than building it for just one engine that'll work for 99% of users. That's why a lot of banking websites never support FF.
Another primary reason is Google's Monopoly. Almost everyone uses some Google service or another. Google's websites are tailored to perfectly fit Chromium, not FF. This is why you'll sometimes see websites break or even crash. YouTube's recent ambient mode made the site choke quite a lot on FF. An average Joe ain't got the knowledge to know or even troubleshoot the issue and they'll just shift to Chromium, where everything just works.
Because there are 378 different variations of Chromium preinstalled on the OS with the largest market share and then another 63 Chromium browsers advertised as a "safer more secure" alternative that people don't know is just Chrome again.
Firefox is not a worse browser, it's just the lack of visibility. You have to want to install Firefox to try it, the only exception I know it's in Linux where most of the time it's the default browser. Google Chrome, on the other hand, is promoted each time you search anything in Google without Google Chrome.
I use Firefox everywhere, but there are a few main issues that stop me from converting people...
The lack of tab groups. This seems silly, but most people I know, especially on mobile, keep a lot of tabs open. If they're researching something,
or shopping for something they'll leave 20 tabs open. Having that in one tab group in Chrome is a better way to organize than just tons of tabs.
Sites that don't work well on Firefox. Again, specifically on mobile I run into sites that work on Chrome but not on Firefox.
General stability issues. I need to force close Firefox once or twice a day because it will just fail to load pages.
Declining market share and dying are not at all the same thing. Remember that FOSS can survive without resources tha M$ and ABC have.
Anyway, what do you mean you're conservative? I don't understand at all. What values pushed you to what browsers? Laziness and defaults, maybe, but that's a different position.
Firefox was long the No 2 browser, then Chrome came along at the time that Google was cool and they actually marketed it with TV ads. It looked cooler and more modern, it had some innovative features... Firefox never recovered
I work in IT and had to abandon Firefox because of compatibility issues that came up on a regular basis. it appears companies are simply not using it as part of their QA anymore. Also, in general the GUI theming has issues for me with the font and distinguishing highlights with my crappy vision. I tried every theme out there and for some reason apparently people writing themes just don't care to make it so you can see what is highlighted and what is not. Even The default theme sucks in my opinion. There were a number of other nits that I just kept having issues with - getting prompted on eBay to verify my identity for no reason, repeatedly, which doesn't happen on chromium and stuff like that.
I wish Apple would adopt the Firefox rendering engine and take Safari cross platform. It would give Firefox a fighting chance at the overall market.
In the old days Microsoft essentially conquered the web by creating specialized features only available for their web browser.
This is the reason why we still suffer with IE compatibility mode in Edge. A lot of corporations still have systems that rely on clients being IE compatible.
Google essentially does the same with their services and Chrome.
Firefox is honestly just kinda always lagging behind on supporting features. If you want to use the latest tech, Chrome is always first to have it.
One that irks me a lot of the lack of any proper PWA support. On both mobile and desktop, you can install websites as apps, and they behave like apps. Slack, Discord, Spotify, YouTube Music, and a whole bunch of others you can install as a PWA and they look just like their desktop counterparts but much lighter, they're sandboxed and safer to use, and generally perform well. You click an external link on Slack as a PWA? It opens in a new regular browser window. Push notifications get routed to the correct window when you click/tap on it.
Firefox can do that with extremely hacky extensions on desktop, and just can't on mobile. Best it can do is make a shortcut. But if you receive a notification it opens it in a new tab in the browser, it's just not nearly as good of an experience.
I rely a lot on PWAs like The Lounge to use IRC as my primary messaging app. I could wrap it in a dummy Cordova app or something but then it's still running Chrome under the hood anyway, because Firefox also doesn't support being Android's WebView plugin.
That's changing but Firefox on mobile currently only supports like a dozen extensions and that's it, you can't even force install them unless you run nightly builds.
Firefox's engine was also extremely laggy on mobile but that fortunately has also improved a fair bit recently.
Then there's all the useless features literally nobody asked for like Pocket, sponsored links in the new tab page, Mozilla VPN, and other addons they bought over time with questionable privacy policies. Just make the browser good before you venture into other bloatware.
Firefox just hasn't had any reason to be used in recent years other than not being related to Google/Chromium. And even then, we've had ungoogled Chromium forks since the beginning. It's the political party you picked for the sake of being against the other worse one.
I install chrome on a computer and log in, I'm immediately connected to my calendar, email, cloud storage, remote desktop, documents, and my login info is synced floor all the other things I do and will auto login for me on a large number of those sites. In short it saves me a crazy amount of time.
Firefox is kinda like Linux in my opinion. Yes, some games might not run on linux and some games don't run as good as on windows, but most run just fine. But since I don't use windows I don't know the difference and so I don't care about it either. Same thing with firefox, chrome might do x better, but then I have not used it in years so I just don't care about it. Blissful ignorance I suppose? Either way I am happy with linux and firefox since both have not only downsides, but plenty advantages too in my opinion.
For me, until all below are supported Firefox can't be my primary browser.
PWA not supported and only possible with FirefoxPWA. I can't rely to anything but native, Mozilla could break FirefoxPWA any time they want.
I use my browser for my multimedia needs and I use my own Emby Server. Firefox doesn't support mkv container and the most important it desn't support HEVC. Please do not tell me about HEVC royalties and how much Mozilla would have to pay MPEG-LA. Chromium based browsers have enabled hardware HEVC decoding and they pay nothing to MPEG-LA because the royalties have been already payed by my graphics card. Mozilla simply doesn't care.
Firefox on android is terrible. The UI is awful (how hard is to create a usable bookmark system?) and forced opening a new tab are my two pet peeves. Also, it is much, much slower than a chromium based browser in my experience and seems to take a lot more memory. Also, occasionally I'll find websites that don't work 100% because they were coded primarily for chromium based browsers. FU Google.
Websites glitch out more often on Firefox. I had my favorite Mastodon instance not letting me scroll back up because of some weird jittering bug that only applies to Firefox for some reason.
Ever since the first release, I've tried Firefox a few times. Each time I was left with a feeling of needing dozens of extensions to get it up to par with the browser I was using at the time (mainly Opera and now Vivaldi). The extensions I found were never customisable enough, and would often break and/or be abandoned after a while.
Don't get me wrong: Chrome, IE, Edge, and Safari are worse - each time I used them I got the urge to throw my computer out the window after just a few minutes. But Firefox is just not customisable enough to my liking, and extension are IMO not the answer.
I've used Firefox for years and I love it on Android, but on my work laptop (MacBook) I really enjoy using Arc. The vertical tabs let me organise things better, the spaces let me isolate tabs properly in a visually pleasing way, and I don't really care for extensions on desktop as I don't really browse much outside of work. I also prefer chromium dev tools, though it isn't that bad to switch to Firefox's dev tools.
If Firefox adopts few features from Arc, both in form and function, I wouldn't mind coming back. I know sidebar exists which lets you have vertical tabs via extensions, but damn Arc does it the best so far, natively!
Edit: oh, another reason was lack of background blur effects for Google meet. It's coming soon I think (I filed it on bugzilla), but damn it was needed like 3 years ago.
Back when IE was on top and Firefox was the best browser, firefox started to put a lot of bad updates, then chrome came, it was faster and firefox started to lose its marketshare, for while firefox only peformed well on linux, by the time quantum came out and it's performance was good on windows again, Chrome was already the new IE, but Google is way better at managing this leadership it than Microsoft ever was, the only technical problem it has is devouring RAM.
In my opinion, gecko being so tied to the browser is also a problem. There's a ton of browsers using Blink, that gives google a lot of control over how the web will evolve. Having other browsers using gecko that aren't Firefox forks would be great.
Sadly, on pc many ppl that are not tech savvy assimilate internet to google chrome, I had some cases where they asked me "I want to install internet" when they means I want to install chrome to browse internet.
I remember when chrome became more known by 2009/2010 Firefox had some issues, it crashes frequently and it was a bit slower, so people who found chrome faster adopted it fastly and it was more and more recommended.
In my case I'm using FF since 2006 and I never stopped.
If you've been on youtube for the past 6 months or so, there were a lot of OperaGX sponsorships given to large creators and a decent majority of people have used it, liked it, and started recommending it to others via youtube comments.
There's also the fact that chrome is the browser that, at least here, is the most well known at this point and is usually preinstalled on school computers, so this builds up familiarity.
And probably a smaller reason why is because mozilla itself - it hasn't been that great of a company and the firefox over the years has gotten somewhat worse and worse.
I didn't find the performance gap really high when I switched from Chromium to Firefox. Even on my shitty old laptop, Firefox works fine. I have to admit though that it uses way too much memory.
I do agree with your 3rd point though. History has taught us that defaults matter a lot. Firefox isn't a default anywhere apart from linux distros and FirefoxOS was a failure.
Most people don’t know how to use extensions well and how to use Firefox well. (Most of my friends in their 30’s still live without ad blockers, so I don’t think many are educated here)
All browsers have extensions, even Safari. This has nothing to do with FF particularly
It’s just not as fast as Chrome or Brave. I can’t deny this, but despite of this, I find it’s worthy.
Firefox is now a memory hog as bad as Chrome, but doesn't offer speed and responsiveness, which is kind of a shitty trade-off
It’s not the default.
Neither is Chrome, yet people actively download and install it.
Many features which are Google specific aren’t supported.
True
Many websites are just not supporting firefox anymore (looking at you snapchat), but you would be right in saying this is the effect of Firefox losing it’s market share not the cause (at least for now) and you would be right.
Because Mozilla sucks as a company. They should be coming up with new ways to promote Firefox. Instead they are just getting paid by google and selling vpns
I have no doubt that the second that FF gains a sizeable market share they will just turn in to literally every other corporation that has ever existed. They're not special, they're not your friend. They are selling a product to make money. And while they're struggling, they are working their asses off to make a good product that beats the alternatives.
So until FF announced their intention to DC, I'm not telling a fucking soul.
Despite the memes, Firefox was the one which decided it wanted to deep throat 30gb of my ram by default for no discernable reason so I stopped using it. Only extentions I had installed were ad block and the reddit enchantment suite. Since then I've been really enjoying the video pop out of opera.
It doesn't have native integration for features some people find incredibly useful. For example, tab stacking and the eternally useful side bar of Opera/Vivaldi. These features are hand waived away by FF fans but to those that find them integral it's worth staying on a browser that doesn't require bloating it up with extensions just to replicate the baked in features of another offering.
People are starting to realize that all the "Mozilla is the hero in the fight against chromium!" Bullshit is really just talking points since they're funded primarily by Google. Taking the bite out of any moral arguments to use it. Convincing the couple hundred thousand fediversians to switch would be consider a rounding error in the global user base of chrome, and the future of the web will continue to evolve as browser suppliers find ways of circumventing whatever crap Google cooks up. Nothing is ever "the end." As long as software exists something will be designed to crack it.
I actually switched away from Firefox to Vivaldi a few months ago mainly for 2 reasons.
Firefox's profiles are dogshit. They are almost a hidden feature and are very cumbersome to use.
The Android browser support for certain types of extensions is dodgy. Using uBlock Origin delays the loading of all webpages by a few seconds for some reason. There is a Github issue about this that has been open for a few years now.
I want the browser I use to be on both Android and desktop. Vivaldi has been OK so far.
I do miss a lot of the good stuff from Firefox, especially their address bar. For some reason I find it much better than anything on Chromium based browsers. Firefox's is much snappier and is correct with it's suggestions the majority of the time.
I also like Firefox's sync between devices to be much better.
When those 2 issues are resolved I will come back, but as it stands now it's a hassle for my needs.
Thank Mozilla for this. They're too busy with other shit and between feature removals and crappy UI changes, they've managed to loose a huge amount of users. I used to be one of them. Now I wouldn't touch FF with a 10 feet pole. I simply refuse to give Mozilla more visibility.
I think a lot comes down to preinstalled SW on phones (Chrome/Safari) and the enterprise world. My rather large employer just switched from FF preinstalled to Edge for all work devices since it alreadz comes with Windows.
Maybe Firefox is missing a really compelling enterprise offering for Desktops? Everybody less savvy is on mobile anyways, which is dominated by the Duopoly Apple/Google.
Firefox lost it's shares to normies because it was bad. Then it lost shares of tinkers because it moved extension, user agent and so on to chromium. Small market shares means developers don't give a damn about testing on firefox. Firefox doesn't show correctly pages and has no good support for pwa, microsoft teams etc. Chromium invents new things wich only edge and chrome have/support. Normies use browser wich just work out of the box for work and pleasure. It's a circle. You can tinker with your niche browser but massed decides what is what. Chrome/Edge are just better for every day use. Simple as that.*
Specifically on Android, randomly it'll just not load a page or change tabs.
It'll also randomly just lose the entire DOM and only render a black screen.
I still put up with it but I'm hoping they can focus on UX quirks a little more.
The thing with Firefox is that it's not the best at performance, especially on phones where the browser can be laggy. I use Ungoogled Chromium instead which is Chrome without Google and some nice tweaks !
Hashtag late but Firefox’s main downsides is that it’s tab flushing sucks compared to Edge, and there’s no native vertical tabs.
In Edge, if a tab is put to sleep, clicking it again does not require a full refresh. Why does it need to completely reload in Firefox?
I’m aware there’s extensions for tab groups and vertical tabs (I’m using Simple Tab Groups), but it should be a natively supported feature.
Add that to the fact that Firefox is now the web developer equivalent of IE6 circa 2010 - minuscule user base and requires weird hacks to get websites to look good on it - and you got a recipe for people not wanting to use it.
Also lying about being the privacy focused browser when it has a bunch of telemetry and a bundled sponsored extension I had to look up how to get rid of, that part sucks too.
I truly appreciate all of the efforts Mozilla has brought, but there are things I cannot tolerate, and @mindbleach@sh.itjust.works is accurate and concise, which I'd like to expound upon.
[Mozilla] spent twenty years burning out every committed advocate with broken extensions, UI whack-a-mole, random half-baked corporate decisions, [before finally mimicking Chrome.]
Firefox's user-base was mostly nerds, and nerds' grass-roots referrals; well and truly, Firefox was a developers first browser. What happens when you have many enthusiastic nerds contributing to a project? Free-ish improvements. You still need someone to review pushes, correct merge conflicts, implement requests, prioritize feedback, and maintain the playground after all.
However, Mozilla made some questionable and unilateral decisions that alienated their user-base. For the sake of brevity, I'll list some of the issues that caused me to switch to LibreWolf. Descending importance:
Deciding developers would no longer be the target audience. (History follows. 2020 a new CEO is appointed: Mitchell Baker. Mozilla announces funding cuts to various departments, such as MDN, developer tools, and security researchers. MDN slowly loses its status as the, 1, go-to web reference and, 2, place to find the latest advancements of the web. Dev tools in Chrome gain features FF can't keep up with. Earlier in May, of this year, 2023: Mozilla begins new developer blogs in an effort to regain the gold mine they discarded, along with various other measures.)
Installing the Mr. Robot extension without warning, let alone consent. (This was 6 years ago. I should let it go.)
Whitelisting only 6 mobile add-ons. (Add-on manager now announced to be "(re-)opened" later this year.)
Making it very difficult to opt-out of said mobile add-on decision, and impossible without opting-in to telemetry.
about:config unavailability in mobile Firefox.
Massive issues in major versions, which should've been caught by beta testing if not alpha.
My biggest gripes boil down to throwing us away, and the decisions made in pursuing generic and more profitable consumers. Mostly in removing the freedom, tinkering ability, control, etc that Firefox previously provided.
Ultimately, they have contributed greatly. I don't expect they quite understand how controlling and authoritarian decisions are driving away their hardest dying supporters, but I can hope they remember their roots. I hope they can learn and change. I'd like to get some faith back in the company I was such a large fan of. I wish them all the wisdom and success they can manage. If they go the way of Netscape, I hope some other idealist nerds pick up the torch.
I wish them well, but Firefox is no longer my browser.
For me it's a silly issue, they don't let me customize my homepage and let set extensions like tabliss on homepage on android such a basic feature yet not available also external download manager implementation on android is horrible
A lot of extensions now seem to be Chrome only (probably because Chrome has so much market share), and from what I looked into there isn't an easy way to use Chrome extensions in FF.
I suppose I never considered switching off of Chrome because I didn’t need my browser to do anything better for me. I’ve always been fine with Chrome’s speed, the UI is nice, and in general I don’t experience any issues with it.