Blocking outputs isn’t enough; dad wants OpenAI to delete the false information.
A Norwegian man said he was horrified to discover that ChatGPT outputs had falsely accused him of murdering his own children.
According to a complaint filed Thursday by European Union digital rights advocates Noyb, Arve Hjalmar Holmen decided to see what information ChatGPT might provide if a user searched his name. He was shocked when ChatGPT responded with outputs falsely claiming that he was sentenced to 21 years in prison as "a convicted criminal who murdered two of his children and attempted to murder his third son," a Noyb press release said.
It's AI. There's nothing to delete but the erroneous response. There is no database of facts to edit. It doesn't know fact from fiction, and the response is also very much skewed by the context of the query. I could easily get it to say the same about nearly any random name just by asking it about a bunch of family murders and then asking about a name it doesn't recognize. It is more likely to assume that person is in the same category as the others and if the one or more of the names have any association (real or fictional) with murder.
None of the moneybags will listen, unfortunately. But I'm with you. The rollout of AI was extremely irresponsible. Just to make it profitable as quickly as possible.
To be fair, based on observations after these years, it doesn't appear that waiting longer before release would have significantly improved Autocomplete Idiocy in any way.
Seems to me libel would require AI to have credibility, which it does not.
It's a tool. Like most useful tools it can do harmful things. We know almost nothing about the provenance of this output. It could have been poisoned either accidentally or deliberately.
But above all, the problem is ignorant people believing the output of AI is truth. It's pretty good at some things, but the more esoteric the knowledge, the less reliable it is. It's best to treat AI as a storyteller. Yeah there are a lot of facts in there but when they don't serve the story they can be embellished. I don't see the harm in just acknowledging that and moving on.
Except it's not libel. It's a one time string of text generated exclusively for him. Literally no one would have known what it said if the guy didn't get the exact thing he wants "deleted" published online for everyone to see. Now it'll be linked to his name forever, but the llm didn't do that.
It's been shown repeatedly that putting the same input into a gen AI will often get the same output, or extremely similar. So he has grounds to be concerned that anybody else asking the LLM about him would be getting the same libelous result.
Libel requires the claims to be published or broadcasted, so it isn't. A predictive text algorithm strung some random words together, and the guy got offended.
It's like suing because your phone keyboard autosuggested "is a murderer" as the next words after you wrote your name.
Btw, I tried it a few times for lulz and managed to get it to write out "bluGill and the kids are going to get it on", so I guess you can sue Google now?
I have this gun machine that shoots in all directions randomly. I can't predict it, so I can't stop it from shooting you. So sorry. It's uncontrollable.
They may seem like nerf when they first come out of the AI, but they turn into real bullets once they start filling people's heads with convincing enough lies and falsehoods, and those people start wielding their own weapons against minorities, democracy, and the government. If the election of Trump 2.0 has not convinced you of the immense danger of disinformation and misinformation, I have literally no idea how anything could ever possibly get through to you.
That doesn't really change anything. The internet is full of AI slop and just people outright lying. Nothing is reliable any more outside of the word of an actual expert.
This has been happening since before Trump. Hell Trump 45 was before the wave of truly capable AI.
AI doesn't change this at all except people ought to know they are getting info from a bullshit source if they are getting it from AI themselves.
AI is a thing people choose to host and are responsible for the outcomes of its use. The internal working and limitations of the machine do not make the owners less responsible.
Okay, so I agree with none of that, but you're saying as long as we host our own AI or rent our own processing from the cloud we're in the clear? I want to make sure that's your fundamental argument because that leaves all open models in the clear and frankly I could be down with that. I like AI but I'm not a huge fan of AI companies.
It denies a claim for life saving intervention - person dies. Who is responsible for that? Historically it would be the insurance company - and worker. Would it be them or the AI company?
Psych screening tools were using it to pre screen calls.
Ai tells the person to kill themselves - who is at fault if they do it. Psych screener would lose their job and their license. What and who is impacted if AI does it.
QA check on a car or product is passed by AI but should have failed.
Thousands die before the recall. Who is at fault for it? The Company leveraging AI. Or the AI itself?
Company using AI for that shit is responsible. There is no responsible way to remove a human from there process. These aren't reasonable uses of AI no matter how bad companies want to save money by not hiring.
Yeah so any space where a caregiver or worker can get fined huge sums of money for not taking adequate action it should just be illegal for AI to inherit that space then?
Because when I worked in the psych space if I was told XYand Z - I would need to act or as an individual face 30-100,000 dollars in fines.
If it’s left to the company you will just see shell corps housing the AI client facing hub. That will dissolve when legal critical mass forms and costs now outweigh the revenue wins.
“We formed LLC psych screen services, who will help our hospital team with mental health call volume!”
“Psych screen LLC is facing 27 lawsuits and is committing bankruptcy!”
“We formed LLC psych now using a different AI tool!”
If I'm proving a service, and that service is creating and publishing disparaging information about you, you should have recourse against me. I don't get off the hook just because of the way I've set up the technology.
Right. Well if your service is a well-known bullshiter I wouldn't give a fuck. That being said, I'd be happy to agree that AI should all be open source and self-hosted. I run local AI myself, but the quality isn't there. I'd have to rent time on a big boy machine if the big players went away. That would be a little inconvenient because I'd want to have a whole bunch of requests queued up to use maximum power over minimum time and that's not really how anyone uses AI.
Maybe I could share that rental with other AI enthusiasts..... hmmm.
Anyway, we hold the person accountable who does (or rarely does not) do something, not the owner of a thing. Which is why a libel accusation makes 0 sense here.
It would be more accurate to say that rather than knowing anything at all they have a model of the statistical relationship between a series of tokens and subsequent tokens which words are apt to follow other words and because the training set contains many true things the words produced in response to queries often contain true statements and almost always contain statements that LOOK like true statements.
Since it has no inherent model of the world to draw on and only such statistical relationships you should check anything important
maybe you should tell that to the companies that shove it in every crevice of every website and app. why is it on search results? why is it summarizing emails? why is it literally doing anything? it's useless. actually it's less than useless. it's misleading and harmful. and the companies should be held liable for it.
Because it makes up things that are 99% correct and in some areas the 99% + verification and expansion can be superior time wise to the 100% manual route
Yea, I’m mind blown, how, after 3 years people still don’t know how to use LLM effectively in use cases they bring value (by reducing work time)
start a second chat and ask different to verify
if you use chatGPT reason feature, read reasoning output as well!
best search for verifiable thing, like code, that you can run or similar
if you use it for research, only trust the info, if it used web search and you have read the webpages it used to summarise as well, or use traditional web search to verify based on the output
it is great to manipulate text until sounds as desired (if you are not good in wording stuff anyway)
plan what steps to do in a project next (like “i want to do xxx have y and need it to be z, make me a list of todos)
and of course it is great to generate simple python scripts fast (I often use it as my python writing slave)
Using AI like this, helped me enormously in work and live
Like, I learned a lot C, C++, how linux kernel modules work, how PO/POT works, helped me with translations, introduced me into music production, helped me set up appFlowy and general windows/linux issues.
I have this gun machine that shoots in all directions randomly. I can't predict it, so I can't stop it from shooting you. So sorry. It's uncontrollable.
I'm sorry, as an American, I'm not seeing the problem. Don't you just need a second gun that shoots in random directions to stop the first gun? And then a third gun to shoot the 2nd gun? I mean come on now, this is basic 3rd grade common sense!
Your still placing more intent and facts into those processes than actually exist.
No? When they train AI's on data they lose control of that data. If the data is sensitive, they aren't being responsible.
GPT models are as you say dumb statistical models, I agree. But in its weights are encoded ghost images of its training data. The model being dumb is not sufficient to make the data storing itself defensible in my opinion.
No I'm not, that part is absolutely hallucinated. Where the problem comes in is that it then output correct personal information about him and his children. A to me clear violation of GDPR.
but it also mixed "clearly identifiable personal data"—such as the actual number and gender of Holmen's children and the name of his hometown—with the "fake information,"
From the GDPR's standpoint, I wonder if it's still personal information if it is made up bullshit. The thing is, this could have weird outcomes. Like for example, by the letter of the law, OpenAI might be liable for giving the same answer to the same query again.
but it also mixed "clearly identifiable personal data"—such as the actual number and gender of Holmen's children and the name of his hometown—with the "fake information,"
The made up bullshit aside, this should be a quite clear indicator of an actual GDPR breach
Maybe he has a insta profile with the name of his kids in his bio
Irrelevant. The data being public does not make it up for grabs.
‘Personal data’ means any information relating to an identified or identifiable natural person (‘data subject’);
They store his personal data without his permission.
also
Information that is inaccurately attributed to a specific individual, be it factually incorrect or information that in reality is related to another individual, is still considered personal data as it relates to that specific individual. If data are inaccurate to the point that no individual can be identified, then the information is not personal data.
If you run an chatbot with with integrated web search, it garbs that info as a web crawler does, it does not mean that this data really is in the “knowledge/statistics” of the AI itself.
Nobody stores the information if it is like this, it is only temporary used to generate that specific output.
(You can not use chatGPT without websearch on chatgpt domain (only if you self host, or use a service like DDG))
That's a good point, that muddies the waters a bit. Makes it hard to say wether it's spouting info from the web or if it's data from the model.
I can't comment on actual legality in this case, but I feel handling personal data like this, even from the open web, in a context where hallucinations are an overwhelming possibility, is still morally wrong. I don't know the GDPR well enough to say wether it covers temporary information like this, but I kinda hope it does.
Lol, I definitely hope not 🤪 imagine a web without search engines, with GDPR counting for temporary information as well, it would not be feasible to offer.
Most LLM these days show what they searched for generating the post, but not many seem to manually validate the summary of the LLM by clicking on those links…
That is another great question. If it is transformative use of the primary data source, then that is likely illegal, as nobody gave permission for them to transform and process that personal data. If it is not transformative, and it just gives access to the primary source like a search engine on the other hand, then the problem is that if it returns copyrighted data, it is no longer fair use most likely.
They can just put in a custom regex to filter out certain things. It'll be a bit performative since it does nothing to stop novel misinformation, but it would prevent it from saying what it's legally required not to say.
Well, it wouldn't really, it would say it and just hide it under a message saying it violates boundaries. It's all a bunch of performative bullshit, actually.
For example, the things it's required not to say would actually be perfectly fine in the realm of fiction or satire or a game of Simon says, but that'll be disallowed, as well, because the model can't actually tell the difference.
Which is why OpenAI should compensate anyone they have damaged in some way and yes that would mean it would cease to exist overnight. That‘s because a criminal organization shouldn‘t be profitable in the first place.