Sounds reasonably conscientious and professional to me... Just informal. Best combination IMO: Keep me informed, ask me for decisions when necessary, mitigate terror to my dog, talk and behave like a human, make me feel like you know your way around this and have it under control. Perfect service, no notes.
I like it. Straight to the point without side stepping bullshit.
I had a pipe burst last year and it was a whole thing. The deconstruction team was led by a millennial and he had three gen zers working with him. They were amazing and so communicative.
The reconstruction was a young boomer and a couple random teams he contracted out to. Getting anything was like pulling teeth. He seemed frustrated by the questions I had after he offered nothing.
Boomer:
- Expectations: High
- Reality: High
- Complains loudly when things don't work
Millennial:
- Expectations: High
- Reality: Low
- Things suck, late stage capitalism. Say nothing, quiet quitting.
Gen Z:
- Expectations: Low
- Reality: Low
- World is on fire, everyone knows it. Might as well vocalize it while collecting a paycheck.
Gen X:
- Who? Leave us alone.
I kind of like your summarizations, but the Millennials have not been saying nothing, although many have reached an age where they've given up hope. Do you not remember Occupy Wall Street? We started ramping things up, and now Gen Z seems very happy to take over and keep pushing.
Each generation is in some way an extension of the previous one. It can be a good thing, like in this case.
Gen X: What are we, chopped liver? Whatever, man.
I think you erred in the middle label. Millennials?
Man, I hate it so much when people get pissy when you just ask normal information questions. Definitely a boomer-and-older thing IME.
Company: Precision Home Security
Employee review for: Madison
Madison is an asset to the company. Not only does she have high technical acumen with the product, but she also has an approach to customer service which is disarming to the customer. She has met her goals of up-selling by mentioning product up sells built into organic conversations. Her empathy toward both the customer and their belongings is to be praised. While her approach may be considered non-traditional, she serves the customers with the highest level of care while also coming off as infinitely approachable.
Manager Recommendation: Offer an immediate 20% raise and fast-track her to become a trainer for our other installers.
It was believable until that last part. I'd expect something like Madison failed to smile and offer the Precision Promise at the beginning middle and end of the sale. Maybe I'm just a pessimist.
"Meets Expectations"
A great, great asset.
The Zs are the first ray of hope in a long time. They’re like fully actualized Gen X. They’re doing their own thing collectively.
Millennials just needed to be blamed for everything that the Boomers and Gen Xers did wrong first.
Gen-Xer here. I feel like a lot of us tried repeatedly to do the right thing, but we got constantly told to shut the fuck up by a lot of the boomers. And as they vastly out-numbered us and held most of the power, eventually we gave up.
I'm glad to see younger generations with more authority and bigger numbers trying to do the right thing. Godspeed.
The way it feels to me is that Gen x was like rebels without a cause, while Gen z is more like rebels who just want to live their lives. Like gen x was trying to lash out against society while Gen z accepts that it sucks but tries not to let it mess with them. Meanwhile I feel like millennials are just trying to survive and figure out how to achieve a semblance of the economic security boomers had.
The best part of this is that the one thing they were really concerned about and took extra precautions with was accidentally frightening the dog :)
That was really sweet. It’s the difference between not caring at all and just not caring about the job.
That's not "Gen Z", thatcs "nice person"
100%
Being genuine as a tech earns trust so when you have to charge the customer they know you're not fucking them. The price you lose in sales you make up for in good will and word of mouth.
lmao I love this dude
I'm always looking for the Mothman.
I appreciate honest and concerned folk like that, I mean they aight in my book.
I read all of this in Benito Skinner voice and I imagine this person with impeccable manicure.
But I would argue, peak professionalism, like they said all the things that were required AND was mindful of the little dog!
Can't spell rizz without Z
There's a lot of people on this planet who would go absolutely baboon boinking bonkers if they heard a service worker say "That's a you problem." And not a single one of their genitals have worked without pharmaceutical aid since the 90's.
I speculate it's not going to be long before the abusive nursing home industry fucking BOOMS. So many people are going to look at an elderly person they have power of attorney over and say "You're not in hell yet, but you should be." Bedsore Meadows is gonna have a waiting list, mark my words.
