Another Redditor gives up on Lemmy due to signup issues
Another Redditor gives up on Lemmy due to signup issues
cross-posted from: https://sh.itjust.works/post/34943166
https://old.reddit.com/r/50501/comments/1jg6r8o/reddit_isnt_safe/mj6qhaw/?context=10000
Already signed up. Got the login verification email, followed through and did the security thing, “type the word from our sidebar below” passed all that and can not login.
I appreciate that but don’t bother. I tried with the instance listed in this post and still got the same login issues even after receiving the email to login and passing the security check etc. I deleted the app. I’ve tried enough times and never had any success so I won’t be trying again.
I think they signed up at 50501.chat.
It's a shame that Lemmy is missing out on new users just due to signup issues.
We're working on ways to make things quicker!
This is my big problem with the Fediverse right now, not just Lemmy but Mastodon as well. Signing up is confusing as hell, finding the same communities as what we're used to on Reddit on Lemmy is borderline impossible when presented with the same communities across each instance. I follow several Politics communities and then I get a home page with multiple posts of the same link but different communities.
Grandma and Grandpa are on Facebook and Reddit because it's dead simple to create an account on both and find communities. They ain't coming to Lemmy without significant changes to the sign up processes. They don't care about centralized vs decentralized, is it as easy as what I'm trying to replace?
appreciate that but don't bother. tried with the instance listed in this post and still got the same login issues even after receiving the email to login and passing the security check etc. I deleted the app. I've tried enough times and never had any success so I won't be trying again.
I say good riddance. Let this type of user stay on Reddit.
Sounds like the user is having problems with the Voyager app?
In either case, I don't think there's any use for the pointless hostility. If it's an antifascist who just gets frustrated with technology, that doesn't mean they couldn't be valuable members of the community. And it's not immediately obvious, nor easy to explain, to non-technical users why they should be more patient with Lemmy than with any other platform. It's quite common to see people on Lemmy or Mastodon who are active users, and still don't understand that the platform they are on is not run by capitalists/how it is fundamentally different from centralized platforms.
A lot of people get confused by Lemmy when I try to explain it to them. We need a step-by-step tutorial on Reddit.
Exactly. Everyone who's not technically knowledgeable, or likes to dig deep into a new environment, or just had a tiring day, should stay out. Let them continue to slurp the corpo fascist propaganda on Reddit. Lemmy should be exclusively for the elite. Who are we to offer sanctuary and a sane environment to everyone? Lol.
/s
"this type of user". Great mindset.
Had a tiring day and giving up for now is certainly one thing, understandable and relatable. Trying one instance, failing, and screaming down from atop your high horse 'Don't bother, I won't be trying again' is sanctimonious entitled BS.
Yeah, because that's how we build a coalition of like-minded individuals.
Individuals who can't forgive a technical error on a growing platform, yes. Patient, understanding individuals.
I had to wait until I got approved by the admin. Maybe that's what the problem is.
Same here. Then it glitched when I tried to verify my email, but after a couple tries it worked.
Sounds like Voyager confused them. I didn't find it intuitive either. I tried a bunch of apps and then came back to the regular web UI.
I can't help but think that the web UI should always be the point of entry, and apps should enter the user experience at a later stage.
If not, users won't understand what platform they are actually using, and they will inevitably get confused at some point when something does not work the way it should. Even if the app is perfect now and everything works, an update to Lemmy could still break something.
Then again, I'm a fan of web UIs in general, and I'm terribly old fashioned.
Looks like Voyager confused them
I don't see the 50501 instance at all on Voyager, and I've noticed that issue with a few of them. If they made their account on that instance I bet they tried to then sign in to .world (the default on Voyager) and then pissed themself off and wrote it off, refusing any future help.
I can't know how much they tried but the way those interactions went it doesn't feel like they really put much effort into solving this problem
Surprised they didn't call the 1-900 number to speak to the manager