Why is HDR in Plex such a chore while it is no problem on VLC?
VLC as always saves the day. Most recently for me when you want to watch HDR UHD ripped to 1080p. With plex, this becomes a problem you need to buy a plex pass for and more significantly, must have a '16 Intel CPU or newer to be able to remap it while VLC does so in the fly.
Details: In plex, the colors are so washed out it looks like a black and white movie. In VLC, the colors hit you like
Addition: I tried two remedies while packing with handbrake. BT.709 colorspace and a custom one from reddit. Both lead to the movie being so dark that you cant see most of the details.
Conclusion: VLC being open source, we should be able to see what they are doing and copy this behavior. if plex wont do it without payment, this could be huge for jellyfin for example.
Anyone with actual knowledge who can shed light on this?
When I initially set up my media server I went with Jellyfin over Plex mostly because the idea of having to create an account on an external service to use software I was hosting myself rubbed me the wrong way. Since then the more learn about Plex the more baffled I am that anyone chooses to use it at all.
I have to say, Plex is a much more polished and more reliable piece of software in my experience.
I've used Plex for a couple of years and even got myself a lifetime premium pass when it was 65% reduced or something. But when news started popping up about them potentially leaking what content you watch i burned that bridge (look at the instance i come from, you can guess where my content stems from :D)
I then migrated over to jellyfin. It's not as polished, it doesn't run that reliable for me as plex did, hw accell, hdr convertion didn't setup as easy but after a lot of tinkering it now works very fine for me.
I really enjoy jellyfin and the ecosystem that evolved around it.
Jellyfin is awesome (I use it with my shield TV), but the reason I found plex worth paying for is their audio companion plexamp, and its integration with carplay.
I tested a ton of different apps and services, and other then plex the only good carplay experience was from online only services like spotify or similar that come with hefty subscription fees. Internet auth does suck tho.
Plex is available for a lot of smart devices. Still helpful to have a server running for it in some circumstances. Not hard to spin up a Plex docker that points to the same library files. Just disable the thumbnail generation to keep it from eating drive space.
Yes. Jellyfin is mostly awesome, now. I would recommend it to everyone.
Plex has been around a long, long time and the experience from backend to the front is still for the most part unmatched. It was really nice to have proper full featured clients on all devices. Built in skipping intros and ability to download content for offline use was really nice and would be very useful for me at this time.
I have a lifetime pass from the very beginning and was spare change compared to what they charge now. A common misconception is they took away the ability to log in locally on the lan without phoning home. You can still do that. But ultimately I decided to move on.
I can't give you much technical help, but I'm fairly certain that if you're seeing washed out colors on an HDR rip, it means Plex isn't actually playing in HDR and is instead transcoding it down to SDR as this is (or at least used to be) a common issue with it.
If you check the administrator tab in a browser to see the playback information for the stream (or with something external.like Tautulli), does it show that the file is being direct played? That's where I'd start. It could be something with the file, subtitle usage, Plex itself, the client you're using it watch the file, or a network issue that's causing the problem. I used to ignore HDR content entirely as I had similar issues, but with the TCL and LG TVs we have now, both using Roku, HDR content plays (locally) without issue. Remote play doesn't work but that's because we have atrocious upload speeds with Comcast.
Proper HDR support, both on the encoding and decoding side, has been a chore since the beginning. There's no excuse for Plex. But in the open source community, development started slowly because most devs didn't own anything that was capable of playing HDR.
HDR is a function of the display and display driver or GPU. It's not the software that is doing that, it just supports hardware acceleration. Depending on your OS, the path to that handoff works differently, but as I understand it, Plex operates on software decode only unless you pay.
Pretty much any player that supports hardware acceleration will let you have HDR if your other hardware supports it.
It sounds like you are having trouble with tonemapping HDR to SDR on the fly. This is a non-trivial task, but not impossible. Both mpv and ffmpeg (which plex and jellyfin use) are capable of this. If you install mpv, it will by default do the tonemapping, you can enable/disable this or force use of a particular algorithm if you like.
To answer your question: Plex has been pretty shitty for years now, and it's only getting worse. They just don't care for their user base.
ETA: Jellyfin also already does what you want, I think?