Innovation and privacy go hand in hand here at Mozilla. To continue developing features and products that resonate with our users, we’re adopting a new a
People really need to kill that notion that telemetry is automatically bad. If the information they are collecting is minimal, as non-identifiable as possible and actually being used to help develop the browser, it's a good thing.
Yes, turbo nerds in the back, specially being opt-out, opt-in telemetry is pretty much useless for trying to understand the majority of your user base.
Syncthing is one of the best examples of telemetry done well. On first startup, they ask if you agree to enable telemetry, they show the data that will be send and inform users that the collected data can be viewed at https://data.syncthing.net/
People really need to kill that notion that telemetry is automatically bad.
I agree with you. There are projects where I opt in and enable telemetry, such as KDE or opt in the Steam survey whenever asked. Steam in particularly does a good job on representing the data in front of me that is sent back.
If the information they are collecting is minimal, as non-identifiable as possible and actually being used to help develop the browser, it’s a good thing.
Problem is, its a bit ghosty what is actually being collected and sent for most people. Is it really non-identifiable as we think now? You know, sometimes later things get revealed and suddenly the entire time you was living in a lie (Privacy mode thing, where people had a misconception). If its enabled by default, this is especially bad, because this should be opt in. Telemetry is not bad per se, but it is bad if its enabled without user agreement.
opt-in telemetry is pretty much useless for trying to understand the majority of your user base.
Wrong. In example Steam does an opt in and the data is somewhat representative. You don't need to watch every user to know what is going on. A small sample is enough to understand the majority of the user base by extrapolating the data. Telemetry does not need to be exactly perfect to be useful, it just needs to help understanding trends or huge bottlenecks.
Yeah I normally opt out of all tracking or telemetry, but when it’s a project that I feel like I can trust and want to make better I make sure to turn it on.
Read what I said again. It is not automatically bad, and it doesn't mean it can't be poorly used or poorly understood by the ones collecting it. It just means that it is an effective way to understand how your users are using your product.
Putting Mozilla (which from what I can tell is doing as much as they can trying to collect this telemetry data in a way that can't be used to identify its users) in the same domain as Microsoft, which collects pretty much everything it can to sell to third party advertisers is ridiculous as best and disingenuous at worst.
In case of Microsoft, this is a whole new dimension and not comparable to Mozilla. First Microsoft products are (usually) closed source. That alone is a black box and we don't know what is sent, compared to open source Mozilla projects we can actually understand what is going on and report. Secondly, Microsoft does it not only with the browser, but on the entire operating system, if you want it or not. It's not opt in, not opt out, its just selecting a few options to sent a few less data, that's all. Which BTW reset themselves sometimes for unknown reasons.
Putting Mozilla and Microsoft in the same sentence about privacy and telemetry is heresy (towards Mozilla)!
Never mind the controversy about telemetry in general, which I suppose has its uses even if it's too often over-used. This telemetry in particular — collecting data about how many times you searched for things involving shopping, travel, real estate — is ridiculous, and cannot be justified by vague platitudes about enhancing the browsing experience.
I don't think this stores how many times you specifically have searched for something - just how many times something has been searched for in general. In other words, nobody will be able to tell anything about you from this data.
(Which is very different from e.g. the data Google collects about you and shares with its partners.)
This measure is not linked with specific individuals and is further anonymized using a technology called OHTTP to ensure it can’t be connected with user IP addresses.
it's kinda ridiculous to see them emphasise this but get called out as if they are doing so.
if anything they seem to be taking the most privacy focused approach I've come across, going forward as a decent example.
Also makes me appriciate that they look for other feedback than user comments cause that seems like a notoriously unreliable source of info for data-driven decisions
Speaking of large numbers of user comments, I was just reading the hacker news discussion. Whatever you think of that site, it's full of the sort of people who used to be the core of the Firefox user base. People who would help their friends and family get it installed. Web developers who made sure their site works with more than one browser engine. People who know enough to be offended by changes like this one. People who Mozilla needs to reach if it wants to have a future in the web browser market.
Comments elsewhere are similarly negative. I encourage everyone who cares about Firefox to turn off all the telemetry, or perhaps even consider moving to one of the forks such as Librewolf. If they notice enough of a drop in incoming data collection after this latest move, perhaps there's still a chance that Mozilla will get the message that they need to change course before it's too late.