My parents are generally pretty good with tech. But where I end up pulling my hair out is when I look at my mom's notifications. She lets any app notify her, and she has lots of apps. The other day when I looked she had two different weather apps reporting the temperature as a non-dismissable notification, and neither one of them was right.
I honestly don't know how we're related.
The other thing is when my mom says "but you told me to use this!" I got her to switch to Chrome from Internet Explorer, a dozen years ago. Now when I want to switch her over to Firefox (not even Waterfox!) she says, "but you told me this was the one to use!" Yeah, it was, during the Obama Administration. Same story with LastPass and Bitwarden. Sometimes the best tool changes, mom.
My grandmother is struggling with dimensia but still loving independently. She's getting overwhelmed trying to sort through her mail for the last couple of months. I've quietly pulled out ads to toss but otherwise left it be. It's currently all in piles which don't appear to have any rhyme or reason to them so I might take a day and sort through into piles that actually make sense to try to help her. She gets so worried about missing something important, but ultimately it's a mix of ads, credit card statements and mailers from charities begging for money, all of which could safely be tossed
You should end that fast. Just recently I had to tech-support … somebody … because some bogus web site sent scammy notifications trying to scare … somebody … into clicking a link.