Guanghu Cui was poring over his TD Bank statements in March, preparing to pay taxes for his small immigration consulting firm in Oakville, Ont., when he noticed a $1.50 fee for sending an e-transfer.
It was surprising, because when he'd opened his business account three years ago, his financial adviser told him the plan included five free transactions a month and he'd never exceeded that number.
Cui complained and eventually TD said it would reimburse him for the fees and compensate him for his "frustration and inconvenience."
But when the paperwork arrived for Cui to sign, it included a condition saying he must "keep it confidential." While he could speak about the dispute, he would not be allowed to tell anyone that TD had offered compensation.
Cui emailed TD to say he wouldn't take the offer if the bank didn't drop the gag order.
"I was told the offer is final and there's no room for negotiation… take it or leave it," said Cui. "That is just unfair. And that is unethical."
I wouldn't sign it either. a buck 50. rather sing your sins from the mountains now that you pissed me off. of course if they just refunded it and kept quite I would be unlikely to mention it except maybe casually.
These clowns really disrespect this Chad... Why would sign something like this off for 50 bucks haha
I would rather take it to the court of public opinion so people know what we are dealing here with. Document it so down the road if there litigation ... They can get fucked with a search query haha
Sue them in small claims court. It's $1.50, will cost them hours of their time if they don't default, the judge will just love seeing that NDA, and you will get your small financial victory with a greater moral victory. Then you take it to the press again so everyone gets reminded to check their bank statements and maybe do it dozens more times.
I had TD pit overdraft protection on my account without my consent (or coerced/implied consent) and I was livid. I went to the bank and demanded they take it off and they did immediately. They refunded the charges and gave me 2 months free of the service charge. Still mad about the asshole on the phone but the tellers are great at my bank.
I have a beef with all the trading firms because of the fee to leave thing that really needed congressional action. No business should be able to charge a fee when you cut ties.
Never ever TD, years ago I bought stocks of a company, through TD system, stocks were in Deposit/Withdrawal at Custodian (DWAC) and it took TD 1 month to find them and transfer them to my account, I needed to threaten them and went up to the ombusdman, I let dozens of messages, never ever they called me, only the dreaded email "we will ask for a transfer". At one time I received an email with a phone number and "call me", it was finally someone at TD who knew what it was and fixed the problem in 24h. Incredible. Never ever do trading with them.
TD has screwed me enough times to leave for another bank; Considering everything I had was with Canada Trust, that was no small feat... but a consistent and ongoing problem of:
Told them I was traveling, please don't lock the cards; cards locked for fraud protection on day 1 and we cant check into hotel. Spent the night in a bar that accepted the backup cash.
Inheritance cheque was "Lost" and took 2 years to recover the money. Thank fuck for taking a photo of it on arrival.
Account hacked- brokerage account. No way anyone could just randomly get into it or have conned us; we check it once a year at best. took almost the entire account in 499 increments until it was dry. Took a year took a year and police investigation to get that money back.
Ongoing small fees and interest that should not be there trying to get snuck past on statements.
Finally left after almost loosing a hundred grand.
No one who values their money should ever do business with that bank. They cant even do the one thing a bank is there to do.
Yeah TD sucks. I was a cuatomer since the 90s when it merged with Canada Trust. I had mortgage, house ins, bike insurance, and RRSPs with them. it slowly got worse. The final straws were offering a prime plus .25% LOC and once I used it they did a randome re-eval and bumped up the variance rate, it went from about 4% to 7% and a then 12%. They did not want to discuss the practise. But shortly after I knew I had a payment coming from my account so put cash in in the morning. Checked it all at night and all went through fine. next day I have a NSF charge. They switched the deposit order so it went in after the night withdrawal. I went to TD that day and started cancelling everthing with them. So for them trying to make a quick shady $45 bucks they lost all my business...they don't even care they lose customers, they just keep screwing the ones that stay
My brother and Mother have been with the same credit union for a combined 35 years. I was denied an account there because I had a $45 phone bill that was sent to collections 8 years ago.
I would say like 70% of people don't qualify for an account with a credit union.
The 70% is totally untrue. my wife got a Credit Union account with 0 hassle despite having a phone plan that went to collections because she refused to accept new terms while already in a contract. Credit union did not care, because it does not affect them with you using account as savings/ chequing. Now when she asked for a loan, they told her she should reconcile the credit claim fIrst.
Down here most credit unions were run by employers. So the only check required is usually "who is your employer" or "what is the address of your employer" or "what is your home address"?
If any one of the 3 meets their criteria, you're eligible
Did the phone bill disqualify you from an account without credit? Usually the application for credit involves debt checks, not for a checking account at a Credit Union.
Guanghu Cui was poring over his TD Bank statements in March, preparing to pay taxes for his small immigration consulting firm in Oakville, Ont., when he noticed a $1.50 fee for sending an e-transfer.
It was surprising, because when he'd opened his business account three years ago, his financial adviser told him the plan included five free transactions a month and he'd never exceeded that number.
The contracts, typically signed by two parties, were initially created to protect trade secrets or intellectual property but have evolved into a common tool to silence people who have been wronged: financially, professionally or, in the case of sexual assault victims, physically and mentally.
Can't Buy My Silence, a group that campaigns for legal changes related to misuse of nondisclosure agreements, estimates that 95 per cent of civil suit settlements in Canada now include one.
After Go Public contacted BMO about the case, a spokesperson called Mireau to let him know the bank had reconsidered, and had deposited the other half of his stolen money into his account.
Last year, the Canadian Bar Association swiftly passed a resolution, committing to discourage the use of these agreements to silence victims of abuse, harassment and discrimination in the workplace, schools and other organizations.
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This bot often is. It seems to only randomly cut out sentences and paragraphs. You'd think that with today's LLMs it would be possible to create something much better.