T-Mobile users thought they had a lifetime price lock—guess what happened next
T-Mobile users thought they had a lifetime price lock—guess what happened next
"T-Mobile will never change the price you pay," the carrier told users in 2017.
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I had one of these plans for over a decade. It was fun while it lasted—I won't be staying with the company after this.
Had a "pay as you go" contract since 1997 (not with T) - they told everyone that you need a new SIM for a network upgrade which required deactivating the original SIM. New SIM didn't work in normal (Nokia 1110) phones. Then they sent SMS saying that they weren't going to honour the original PAYG phone contracts.
Can I send an SMS to the bank telling them I will not be honoring our mortgage agreement?
Absolutely!!!
I mean they'll foreclose but go for it!
At least they will pay your last month of service when you leave 👍. I agree that they should not have changed the terms later and then rolled back the pr and everything after they terminated the program.
I don't know that they have "changed the terms", it just that they advertised it as if it was an actual guarantee to not see price increases, when it was only a guarantee that they would pay customers last months bill if they wanted to cancel if they did increase the price of montly service. It could be claimed it was fraud (with a very low likelihood of succeeding at trial), but not false advertising, if the terms were laid out for anyone to read before they signed their contract.
We had the “framily” plan from way back. They did the same to us in 2020. Eventually, you could not update your device without upgrading your plan.
We all bailed, lol
Edit: Almost forgot! I had call them 3 (three!!!!) times to finally get the service cancelled. By no accident, I’m sure. And they still left me with the 3 month bill.
Why not just buy the device from the manufacturer, swap the sim, and boom you're "upgraded".
It blows my mind how people think 'carrier store' = 'cell phone store' and it's the only place to get them. Friends and family were baffled by this new information when I had this discussion with them. Imagine thinking that the only place you can buy a vehicle is at [your insurance company's local office]. All the carrier is doing is offering the service, and they sell phones too for convenience (and to lock in customers but shhh).
Not everyone has the luxury of spending $1200 cash on a phone outright. Unfortunately, the payment plan is a big factor for a lot of people (in a “family” plan.)
How long you been buying phones? How do you not know there are far cheaper phones?
You're still paying the money either way. Buying from the manufacturer typically means paying a much lower price.
Miss me with that, I'm disabled and get less than a grand a month for all my expenses. All of the major cell phone brands offer their own financing (and all I've seen is 0% interest for 24 or 36 months), and have for 10+ years. And because you're not buying from a carrier, you aren't locked in, so you can hop to prepaid plans or even MVNOs and enjoy actually massive savings. If you actually needed to, you can get by with service at $10 or less a month, and assuming you are paying $65 a month currently (the going rate for an "unlimited" tmo plan, I don't know the math for groups) you'd save $55 a month, or $1,320 over 2 years. Enough to make your flagship phone "free".
Yeah if you want a flagship, that's how they get you. You can also get pretty decent phones for a few hundred on eBay. Like a couple year old flagship for less than half the original price. But if you're adamant about having the latest and greatest, you have no one to blame but yourself.
Shit, just go to Google and you can get last year's pixel for like $500 new.
Or you can buy the newest at sticker initially, and when the next model drops, sell it to family for half price as lightly used. Rinse and repeat. They get bargains phones, you get the latest tech.
Yup, T-Mobile lets you bring your own device. I buy all of mine used on eBay for significantly less than retail. I just have to make sure it's unlocked or locked to Sprint or T-Mobile.
Which is probably why most people get the phones from their carriers. Some of them do have special models, because they do something weird with their spectra.
Well, for many years carriers would give you ~$400 credit towards buying a phone when you signed a contract. There would be "free" phones or the $500 Motorola Razr would be $100 with contract.
I still get charged an activation fee for putting my sim in a new phone. It’s bullshit. I bought my phone outright from Apple. AT&T still charged the $30 activation fee.
Both those are for line activation, not switching devices. My main line currently is with AT&T small biz and I've moved from Pixel 6 Pro > 7 Pro > 8 Pro by just popping the sim in. No charges. When tmo postpaid was my main provider, same thing, charged once initially and that was it. For tmo prepaid, I currently have family on lines and again nothing beyond the initial sim charge. And as I recall, esim is free (as it should be).
If you don't go to a store for assistance or do something weird (try and move from a phone to a tablet or something; and that limit is only for postpaid lines afaik), there should be no fee. It's only when you involve a staff member do they charge you for assistance. Unless tmo changed the policy for postpaid lines in the last 2y, my experience doesn't match yours o.O