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Fairphone announces the €599 Fairphone 6, with a 6.31" 120Hz LTPO OLED display, a Snapdragon 7s Gen 3 chip, and enhanced modularity with 12 swappable parts
  • If I had had any response at all, I wouldn't be saying anything at all here. The reality is that I have had no response - not an unsatisfactory suggestion, not a tech support suggestion, not a "this is your fault", not one single word has reached me from them. I'm not telling you what the fault is, because it's irrelevant... 3 months waiting for any response at all (after several more follow up emails from me requesting a response) is diabolically bad customer support.

    Regarding your CSI style breakdown of my inner reasonings, like whatever makes you happy.

    Regarding copying and pasting my response, yeah I did that because I was quoting someone who turns out to be have been wrong 🤷‍♂️

  • Fairphone announces the €599 Fairphone 6, with a 6.31" 120Hz LTPO OLED display, a Snapdragon 7s Gen 3 chip, and enhanced modularity with 12 swappable parts
  • In terms of fp4 replacement parts, I am only quoting a friend of mine, I haven't personally looked into that; though I was ready to believe it after my experience.

    In terms of your good customer service experience... I mean, good? I'm glad your experience was better than mine? Mine has been the worst customer experience I've ever had with a company and I genuinely went in to this with a high opinion of them.

    I don't know what more to add here, we had different experiences, I'm sharing mine... You're sharing yours? Different things are different to each other...

    Your experience being different to mine doesn't prove my experience never happened.

  • Fairphone announces the €599 Fairphone 6, with a 6.31" 120Hz LTPO OLED display, a Snapdragon 7s Gen 3 chip, and enhanced modularity with 12 swappable parts
  • This all assumed I have more spare time than I do. I am in the EU. This problematic phone should not be a problem that I have to invest time into resolving when it did not work from the very first use. This should be the simplest of support cases; return the phone for replacement or reimbursement.

    The problem has not been resolved and the phone sits unused in its packaging in my desk drawer.

    I have instead learnt to repair my current phone (which was itself a very rewarding and remarkably simple process, which is my new plan for reducing my electronic waste) and am still awaiting a response from fairphone after multiple follow up emails informing them of my disappointment and not one reply from a human.

  • Fairphone announces the €599 Fairphone 6, with a 6.31" 120Hz LTPO OLED display, a Snapdragon 7s Gen 3 chip, and enhanced modularity with 12 swappable parts
  • I'm saying this a lot, but going to repeat myself here:

    Fuck these guys... Seriously. I bought a phone off of them hyped at the idea of the ethics. It didn't work on arrival. Over 3 months later and not one single reply to my helpdesk request (other than the Automated acknowledgement of receipt).

    Unbelievably bad user experience, I went from hyped at the concept of reducing my production of electronic waste to beyond disappointed at a brutally bad user experience.

    Then to make matters worse, it is difficult to source spare parts for the fairphone 4 (according yo a friend of mine who owns one that he bought a while ago)... Like is that not the entire point of the phone, reduced consumption of new phones by supporting repairs. If you're going to stop producing the spares at least release the patents then.. if you really believe in the promoted ideals that you spout... Which they clearly do not.

    It turns out that it's just another money hungry company hell bent on burning the planet down to see a line go up, as far as I'm concerned. All gaff to sell shite phones at higher prices.

    Do not buy.

  • The smaller Fairphone 6 introduces swappable accessories
  • I'm saying this a lot, but going to repeat myself here:

    Fuck these guys... Seriously. I bought a phone off of them hyped at the idea of the ethics. It didn't work on arrival. Over 3 months later and not one single reply to my helpdesk request (other than the Automated acknowledgement of receipt).

    Unbelievably bad user experience, I went from hyped at the concept of reducing my production of electronic waste to beyond disappointed at a brutally bad user experience.

    Then to make matters worse, they've already stopped producing spare parts for the fairphone 4 (which a friend of mine bought a while ago)... Like is that not the entire point of the phone, reduced consumption of new phones by supporting repairs. If you're going to stop producing the spares at least release the patents then.. if you really believe in the promoted ideals that you spout... Which they clearly do not.

    It turns out that it's just another money hungry company hell bent on burning the planet down to see a line go up, as far as I'm concerned. All gaff to sell shite phones at higher prices.

    Do not buy.

  • Fairphone announces the €599 Fairphone 6, with a 6.31" 120Hz LTPO OLED display, a Snapdragon 7s Gen 3 chip, and enhanced modularity with 12 swappable parts
  • Fuck these guys... Seriously. I bought a phone off of them hyped at the idea of the ethics. It didn't work on arrival. Over 3 months later and not one single reply to my helpdesk request (other than the Automated acknowledgement of receipt).

    Unbelievably bad user experience, I went from hyped at the concept of reducing my production of electronic waste to beyond disappointed at a brutally bad user experience.

    Then to make matters worse, it is difficult to source spare parts for the fairphone 4 (according to a friend of mine who owns one that he bought a while ago)... Like is that not the entire point of the phone, reduced consumption of new phones by supporting repairs. If you're going to stop producing the spares at least release the patents then.. if you really believe in the promoted ideals that you spout... Which they clearly do not.

    It turns out that it's just another money hungry company hell bent on burning the planet down to see a line go up, as far as I'm concerned. All gaff to sell shite phones at higher prices.

    Do not buy.

  • Fairphone 6 is switching to a new design that's even more sustainable
  • Fuck these guys... Seriously. I bought a phone off of them hyped at the idea of the ethics. It didn't work on arrival. Over 3 months later and not one single reply to my helpdesk request (other than the Automated acknowledgement of receipt).

    Unbelievably bad user experience, I went from hyped at the concept of reducing my production of electronic waste to beyond disappointed at a brutally bad user experience.

    The to make matters worse, they've already stopped producing spare parts for the fairphone 4 (which a friend of mine bought a while ago)... Like is that not the entire point of the phone, reduced consumption of new phones by supporting repairs. If you're going to stop producing the spares at least release the patents then.. if you really believe in the promoted ideals that you spout... Which they clearly do not.

    It turns out that it's just another money hungry company hell bent on burning the planet down to see a line go up, as far as I'm concerned. All gaff to sell shite phones at higher prices.

    Do not buy.

  • running hydration pack

    Hey!

    I want to encourage economic activity within Europe and also ethically align with recycled materials etc.

    I'm trying to buy myself a hydration pack for running long distance with, and it's hard to convince myself of anything better than osprey:

    • I'm familiar with the company and they have high standards
    • they have a great guarantee to repair products
    • they use recycled materials
    • the product "Duro 6" fits every requirement that I have

    Before I go ahead and buy that, can anyone suggest an equal or better product produced in Europe?

    2
    artifacts on screen with Nvidia drivers when using an ultrawide monitor

    Hey everyone,

    I have a gaming laptop with fedora installed and in general have no problems with it. However I would like to play some games on it from Steam.

    So I installed the Nvidia drivers and when the laptop is not using an external monitor it's great, the games performance are 10/10.

    However I most often use my laptop plugged into an ultrawide monitor and when I do that with the Nvidia driver active all sorts of strangle artifacts show up on the screen and the edges go blue and shudder, this slowly gets worse over the course of about 15 minutes until I cannot use the laptop at all and need to reboot.

    Using the built in drivers the ultrawide monitor is completely fine, but games run very poorly.

    Does any one have any experience with this, and any idea if there's something I can do to correct it?

    9
    InitialsDiceBearhttps://github.com/dicebear/dicebearhttps://creativecommons.org/publicdomain/zero/1.0/„Initials” (https://github.com/dicebear/dicebear) by „DiceBear”, licensed under „CC0 1.0” (https://creativecommons.org/publicdomain/zero/1.0/)PH
    philthi @lemmy.world
    Posts 2
    Comments 175