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Lemmy Support @lemmy.ml semibreve42 @lemmy.dupper.net

No comments loading on posts from other instances communities subscribed to on my instance?

edit - The problem seemed to be with lemmy.ml being overloaded. When I joined communities there, it didn't immediately say joined, it said join pending. I had to wait a while, then leave and rejoin. Once I did this comments started to flow.

Created a lemmy instance. I can search for and subscribe to other communities (for example, this one). I can see posts from the other communities within my instance when I browse subscribed or all. But none of the posts have comments, they all show as 0, including if I open the post.

I can go direct to that instance and see the posts have comments.

Is this a configuration issue? Thank you -

Edit:

It seems the issue is only with comments on lemmy.ml. I subscribed to some communities at a few other instances and comments are arriving for those communities.

In my log, I see the following related to lemmy.ml comments:

2023-06-06T16:16:29.238969Z ERROR HTTP request{http.method=GET http.scheme="https" http.host=lemmy.dupper.net http.target=/api/v3/ws otel.kind="server" request_id=1e1940f5-6155-49fb-9802-d23ea4253e98 http.status_code=101 otel.status_code="OK"}: lemmy_server::api_routes_websocket: couldnt_find_object: Object was not found in database
   0: lemmy_apub::fetcher::search::search_query_to_object_id
             at crates/apub/src/fetcher/search.rs:17
   1: lemmy_apub::api::resolve_object::perform
           with self=ResolveObject { q: "https://lemmy.ml/comment/460747", auth: None }
             at crates/apub/src/api/resolve_object.rs:21
   2: lemmy_server::root_span_builder::HTTP request
           with http.method=GET http.scheme="https" http.host=lemmy.dupper.net http.target=/api/v3/ws otel.kind="server" request_id=1e1940f5-6155-49fb-9802-d23ea4253e98 http.status_code=101 otel.status_code="OK"
             at src/root_span_builder.rs:16

No idea if this is an issue on my end or not. Any advice appreciated!

Edit - Unsure if related. The non-working lemmy.ml communities all show as "subscribe pending". The other non lemmy.ml communities I've subscribed to that are working all shows as subscribed. I had googled subscribe pending earlier and found some recent posts saying this could be ignored, so I paid it no mind.

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10 comments
  • Are the comments from before or after you subscribed? I don't think past comments get backfilled the first time you subscribe, just past posts, but future comments should show up. If you paste the URL for a comment in the /search page on your instance it should show up too, if there's something you want to reply to specifically.

  • @jonah@lemmy.one replied to me, but I cannot see it from my instance - which answers his question - I cannot see comments occurring after I subscribed, except my own.

    I put the URL of your comment in the search field of my instance but it comes back with no results, if that's a further clue? It seems my instance cannot load comments at all, except ones created by it.

    I can't reply directly to his comment unfortunately. I just applied for an account on another instance so I can reply directly to comments here. Thank you!

    • Yeah sounds like an issue on your instance... not sure exactly what. I'm on my own instance, see multiple comments here from @jonah@lemmy.one and yourself.

      • It's probably on my end since I just put this instance up, but hard for me to pinpoint since other instances are working, just lemmy.ml that is not.

    • Yeah, this feels like some sort of configuration issue on your end, because putting https://lemmy.one/comment/20361 in the box at https://lemmy.dupper.net/search should definitely work, and I can see it doesn't.

      I don't think it's related to lemmy.ml exclusively if you can't get lemmy.one comments either... Without knowing what your configuration is it's hard to say.

      • Interestingly this comment arrived. I also tried the search you tried and it did work (see attached screenshot).

        I edited the body of the post and added the error in the log related to the lemmy.ml comments.

        I appreciate your help!

  • Commenting on my own post just to see if this will show up in my instance...

  • This happened to me because I didn't have "Undetermined" selected as a language in my profile. Once I selected it comments started showing up.

    • Good idea. I went and doublechecked my settings, and both for my profile and for the instance settings both undetermined and english are highlighted, so unfortunately that wasn't it. Thank you though.

10 comments