Microsoft asks customers for feedback on reported SSD failures
Microsoft asks customers for feedback on reported SSD failures
www.bleepingcomputer.com
Just a moment...
a Microsoft programmer asks a programmer of another company: "Tests? What tests? Don't you have clients for that"
Wait. The point of the unbelievable amount of telemetry you can't even disable was to collect info in situations like this. Right? Why is there telemetry if they have to ask?
Edit: title of the article is a bit misleading, as I obviously commented before reading the article.
The "another" company they are in contacting is Phison, the manufacturer of thr affected controllers, so it doesn't sound as bad as from the title
They have received no official reports, and cannot reproduce the issue. I'm betting this is a case of a couple drives failing and then everyone screaming at MS without any verification.
.
Reminds me of the 2009 Toyota accelerator pedal incident.
This will help them keep the (reported) number of incidents down. Only a fraction of people will report it.
Even if the headline weren’t misleading, I wouldn’t be shocked if they have a hard time getting telemetry reports from failed drives from users if the OS is installed on said drive.
Then again, a modern OS should be able to phone home with a crash report as it crashes depending on what has failed, so I guess I’ve talked myself out of that hypothetical lack of shock.
So…disregard this. 😅