We’ll soon be rolling out a privacy-preserving telemetry system to customer accounts. Learn how the rollout is going to work, and the steps we’ve taken to protect your privacy.
"We won’t be collecting your saved passwords, passkeys, usernames, and any URLs associated with your items. Your private information is just that – private.
All event data will be de-identified and processed in aggregate before it’s used for analysis. "
It sounds like they plan on releasing the technical details in the coming days/weeks. I'm curious how its de-identified and processed.
Tough place for 1Password, who clearly want to be able to collect data to maintain a competitive edge, but have an audience of security conscious users who may not be comfortable with this. But as always transparency is appreciated.
It's also incredibly important to note that they are making this explicitly opt-in. So none of that 'dark pattern' mumbo jumbo with the tyranny of the default--where companies opt you in and most users dont realize they have to opt-out.
All in all they are going about this the right way it seems. The devil will be in the de-identifying technical details imo.
Almost every product tracks user behaviour. It’s how they utilise that data that should concern us. In this case, this doesn’t concern me at all. I’ve already decided to trust them with my passwords.
Exactly. They are being transparant, it looks like it will be an opt-in when the time comes and are already telling you why they are collecting data. Now if they will tell you exactly what data they will be collecting in a short way before asking approval this is a textbook example of how analytics data collection should be done.
Huh? They are interested in improving their app - to do that, understanding what choices people make (which buttons do they press, which so they miss etc) is helpful. They’re not trying to monetise your behaviour for goodness sake, but give you a better experience.
I used a legacy version until recently. Could still sync with Dropbox, but Chrome integration eventually broke completely, and that was the last straw. Now on BitWarden, and while not perfect, it's free and does what I need it to do.
Just leaving a comment here since I haven't seen anybody else mention it: participation is optional for Individual and Family plans, and at this time it will not be applied to Team and Business plans.
If you're not willing to trust what they say about the anonymity of the telemetry system, or to opt out, then I think you wouldn't be happy trusting them with all your passwords in the first place!
If you're willing to stick to Safari, then I think using Apple Keychain is best, especially since they'll be adding sharing this year.
Yeah this is what I don’t get. They already hold your most precious secrets and now you don’t trust them with a telemetry system?! Seems an odd order of concerns to me.
Come on - this is 1Password we are talking about; I think they’ve earned a little bit of goodwill given their past behaviour. Transparency is key. Keep in mind that they could do almost whatever they want without telling us.
I’m happy with enpass myself for s few years now. it has all kind of sync options and wifi p2p sync if you want to be offline.
they offer subscription shit, but luckily also a normal software license to buy.
You can use keepassXC and "self-host" your passwords on any cloud-storage you want (it's just a file after all), but if you are using 1Pass at the moment, I don't see an opt-in anonymized telemetry system as a reason to switch.
It is no doubt a good thing for them to at least try to be "transparent". I hope it is really their intention. I was a customer but I have migrated to selfhost Bitwarden (with Vaultwarden) already.
In the article, they show how visible and easy the opt-out is. While I don't like telemetry usage in apps, this appears very transparent and simple to disable from the splash screen.