VPN firm says it didn’t know customers had lifetime subscriptions, cancels them
VPN firm says it didn’t know customers had lifetime subscriptions, cancels them
“We acknowledge that notifying users after the deactivation was a poor experience…”…
I don't currently use a VPN provider, but when I do, it now won't be VPNSecure.
Mullvad
To continue providing a secure and high-quality experience for all users, Lifetime Deal accounts have now been deactivated as of April 28th, 2025.
Personally, I find my deactivated accounts generally give a pretty poor continued experience.
This should be paid sovcit style, if they can decide to creatively alter the meaning of words and contracts, we could pay in Monopoly money.
lol some people who bought a "lifetime" sub really just bought another one from the people who just diarrhea'd all over them?
i'll never understand people
The [new] owners told customers that they didn’t know about the lifetime subscriptions when they bought VPNSecure, and they cannot honor the purchases.
I'm guessing their legal team consist of a a 19 year old paralegal, or whatever c-suite decided on this did not check with their actual lawyer.
... however, its terms of service names the company “HOLDXB Trading FZCO trading as VPN Secure, IFZA Business Park, Dubai - UAE.”
Aha, yeah they don't care and the service should be dead to anyone who uses VPN.
CAPITALISM
I had one, actually, by accident. It was part of a software bundle in 2019 for $30 and I mostly got it for a version of CrossOver. Honestly never used the VPN since there were better options available.