I hate speaking on the phone for a couple of reasons, but the key one is not having time to think of how I want to respond to any questions that may come up. If someone at work calls me out of the blue without prior context and time to mentally prepare, I don't answer the call.
Yeah. I had "So and so says X in a one on one phone call and then says Y in a meeting and then sends Z per mail" one too many times. If it is something relevant i'll have it in writing. At the very least that i make notes as we speak.
The curriculum will primarily be delivered online, although students will be expected to complete assessments by interacting in person with others. It will also include seminars on spotting fake news, staying safe on the internet, how to challenge racism, sexism and homophobia, gambling awareness and avoiding scams.