What if employers could gauge the ‘moods’ of workers? A dangerous new tech gains ground in India
What if employers could gauge the ‘moods’ of workers? A dangerous new tech gains ground in India
Emotion recognition systems are finding growing use, from monitoring customer responses to ads to scanning for ‘distressed’ women in danger.
cross-posted from: https://kbin.social/m/workreform@lemmy.world/t/401046
Emotion recognition systems are finding growing use, from monitoring customer responses to ads to scanning for ‘distressed’ women in danger.
What a cool new innovation. Nothing could possibly go wrong.
Can I get a 'Literally 1984' in here?
The thought police are about to swat your front door because your gate was off from a bad night's rest and flagged you as a problem. Authoritarian criminal technology.
As if you couldn't just, you know, ask the workers? It's pretty obvious what people don't like.
I worked at a restaurant part-time for some extra "fun" money before COVID. Once we went to take-out only during the pandemic, everything turned toxic and I was not happy with how the management were handling everything. They told us "be happy because you're basically making $20 an hour with how well everyone is tipping" but the morale was absolutely abysmal.
I was letting these teenagers know that they were getting poor treatment and management came to me and basically said "they look up to you, you can't tell them those things. They are all going to be mad", so I quit. They were mad at me for telling these teenagers that they don't have to devote their life to this restaurant that began making record profits during one of the worst and uncertain times for many of these kids families.
Basically what I'm getting at is, if they do ask the workers, they don't want to hear how they actually feel.
