Walgreens CEO Distressed to Learn That Locking Everything Up Keeps People From Buying It
Walgreens CEO Distressed to Learn That Locking Everything Up Keeps People From Buying It
Walgreens has discovered that locking its wares behind lock and key in an apparent effort to stop shoplifters has backfired spectacularly.
"But it does impact how sales work through the store because when you lock things up," he added, "for example, you don’t sell as many of them. We’ve kind of proven that pretty conclusively."
wow, check out the brains on this guy
If it's locked up, I won't buy it. I don't have time for that nonsense and large companies only understand money (or a lack of) before they will make a change.
I don't buy locked up stuff because I don't want to talk to people.
we-are-not-the-same.jpg
Yeah turns out people don’t like:
- Being treated like criminals
- Having their time wasted
Walgreens’ inventory shrinkage is not my problem. Locking everything up rather than paying loss prevention staff is just going to piss everyone off.
Personally I LOVE having my time wasted!
Only if it's in fun and/or interesting ways, though, not waiting for some underpaid and overworked employee getting a key for the toilet paper safe or whatever.
Being treated like criminals
I've been followed around a store. Guess what store I've never bought from and won't be back to.
i’m starting to worry we’ll never find out which store it is. the suspense is killing me
Red Door?
Hot Topic?
Jimboys Tacos
Toys R Us?
Maybe if there were like 2 employees in the store, people would feel less comfortable stealing shit.
The Joann fabric near us has these speakers that will say something like "ask an associate if you need anything" when you walk near them. They put them near the expensive shit.
Clearly, it's an attempt to alert staff when someone is walking near the expensive stuff, but like...the store has 2 employees and when they're not checking people out, they're trying desperately to keep up with the boxes of unloaded freight clogging up the aisles.
Nobody is watching you steal stuff.
Uh, where y'all live that this is a thing? I'll stay out the major cities, thanks.
Walgreens is why I joined Dollar shave club years ago. Nothing like needing to flag down an employee to fetch another employee who can unlock the razorblades.
Razor blades in Costco are not locked up, and one package easily lasts a year
The only thing worse than shaming your customer is inconveniencing them.
It's really simple: either you accept shrink, or you hire enough people with keys to handle your anti-theft shit.
I don't go to target anymore, CVS, or Walgreens if it's at all avoidable because it's going to take an hour to get in, buy a few things, and leave.
They want to lock shit up, but then only have one employee covering the whole damn store that can unlock shit, meaning if you want some laundry detergent, it's going to take you half an hour.
Of course, the local grocery stores, Walmart, Amazon, and various other retailers don't lock shit up, so yeah, I just go there and don't have to deal with stupid bullshit pushed by morons who haven't gone shopping in one of the stores they run.
Same here, but that means I buy everything from Amazon . There’s not an ethical choice
Walmarts definitely also lock stuff up.
Putting the actual issue aside for a moment, the lock pictured is pretty stupid. It would be so easy to simply unscrew the screws.
Walgreens is God awful, 25 min In line for a prescription yesterday and everything is locked up.