AT&T Sets A Comically Narrow Definition Of “Service Outage” After Particularly Embarrassing Wireless And 911 Outage
AT&T Sets A Comically Narrow Definition Of “Service Outage” After Particularly Embarrassing Wireless And 911 Outage
www.techdirt.com AT&T Sets A Comically Narrow Definition Of “Service Outage” After Particularly Embarrassing Wireless And 911 Outage
In February 2024, AT&T bungled a network update causing a massive outage that it took AT&T twelve hours to fix. DownDetector lit up with 70,000 problem reports. The outage impacted an estim…
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you see this in cloud apps. its not an outage if its up and you can log in even if its ceased to function in any meaningful way. clicking an element takes minutes to resolve. well its working technically soooooo. not an outage. what your employees productivity is like an hours worth of work a day. so sad.
Gotta hit that 99% uptime SLA metric one way or another...they be dirtbagging and don't even care