There are always gonna be complainers. Like, I'm not super happy that Ciri seems to have undergone many plastic surgeries in a world without plastic surgery (but hey, maybe she popped into our world!), but it is what it is. Hopefully they at least contacted the original actress, otherwise I'm gonna be pissed at them, but if she said no, not much you can do.
Veilguard is a massive flop. It sold a lot compared to other games, sure, but based on the amount of money they spent and time in development, that was a shit investment. They were expecting like 10m sales, doing 1.5 instead according to whistleblowers.
Yeeah.. this sounds the usual "Why, why aren't these games selling?" fans screaming, explaining what's wrong, begging "Guess this kind of games just don't sell"