Once a long time ago I had some problems after upgrading a computer from Windows 7 to Windows 8. I got on a chat with someone from Microsoft support and eventually started a remote session with them. The first thing he did was go into the chat app from my side and give himself 5-star ratings across the board and pasted in some feedback about being diligent and responsive. That whole part took less than 30 seconds.
At the end of the day he couldn’t resolve the issues and we ultimately downgraded back to Windows 7.
And if you venture forth into their support pages you can take a tour through different Microsoft design phases of the last two decades. When everything looks Windows XP/Xbox360... you have gone too far.
Ok, but one time I had this maddening problem that the rest of the internet claimed I needed windows pro and the group policy editor to solve, and I ran upon some"windows independent advisor" who just posted a bunch of powershell commands, that I ran blindly, and holy shit it magically solved EVERYTHING!
M$ Support? Better asking in TikTok. M$ don't have a real support more than a prefab possible issue list where for sure isn't what you are looking for.
This is a big plus for Linux to me.
If I have a specific problem, with a specific error code. I can usually find useful information to fix it online. Not some useless generic garbage fix from that forum.
In fairness if you're a total technology troglodyte they can supply basic answers. But the moment there's a real glitch for which actual programmers are needed....