Slack and Microsoft Teams are popular work chat apps, but which is better for your privacy and security? Here’s what to know about the cost to your private data
TLDR: they're both bad, but it might be interesting to know what each one does
Security aside (because that's my employers problem), Teams is just aweful.
The UX is all over the place, likely because of the feature creep forcing a lot of dev departments to collaborate.
It just does too much. I don't need an all on one solution, I need a communication tool.
The chat looks like WhatsApp, not like a proper professional comms channel. Maybe there's a setting buried somewhere.
The meetings are more miss than hit. For every working meeting I have 5 meetings where something doesn't work. Multiple retries to join; or it picks the wrong mic, speaker and/or camera; or chat within the meeting doesn't work for some participants so they can't share or see links; video streams being disconnected and reconnected depending on who currently speaks (which looks extremels annoying); and probably a ton more I zoned out).
Slack on the other hand mostly just works. As a chat tool. What it is supposed to be.
I had the displeasure of managing Teams for an IT client of mine, and to say it's a clusterfuck is putting it charitably.
It is almost impossible to change the user. A basic, rudimentary function that should be a simple matter of signing out and signing back in. Nope, doesn't work. You have to reinstall Teams to get that working.
Oh, and reinstalling is an ordeal itself. That usually doesn't work, either. You have to manually delete the installation directory and app data cache, and for whatever dumbshit reason, it doesn't install to program files, it installs to some obscure directory in the user profile.
God help you if you rename a user. It retains the old user details until you sign out.
Trying to share a link to join a team never works.
These are just off the top of my head and I don't want to continue because it's stressing me out.
As much as a lot of that hate it warranted, I’d say the install location isn’t so much a Teams issue as it is a Windows issue and how it handles user-level vs system-level installs. Obviously still a Microsoft problem, but important to note.
For extremely large meetings (a few hundred people), Zoom might still have the edge. I am always surprised how well they handle that. Even if it's not moderated and anyone is allowed to talk at any time. They have some very good algorithms in regards to video stream routing.
Meet got a lot better in that regard too, however. Before COVID Meet wasn't really usable for more than a dozen people (IMO). Now it can also easily handle one or two hundred.
And yes, for the quick team meeting or a short chat it's just so convenient. Share link and go. It remembers the settings from last time and you are ready. The only thing that still confuses the shit out of me is that when more than a specific amount of participants are in the meeting, new members join muted. If I am late to meetings I tend to miss that detail and then need a few seconds to realize that no one hears me. I would probably prefer if it was consistent (you always join muted or you never join muted ... or you actively have to decide or something).
Microsoft are incredibly talented... at buying software that's great and then ruining it! Live Comms Server was bought then they bought Skype, both were good, and they slowly but surely turned into the Shambles known as Teams.
They have quite the record of pulling off this stunt.
Teams does too much but slack is just a chat app? That's just not even close to true. Slack does way more than teams. Which is why I wish my company would drop teams so I don't have two messaging apps to worry about.
I do have to say I almost never have an issue with teams calls. I'm pretty sure most IT departments just do a shit job of configuring it because if it was the app, it would happen to everyone. 99% of my teams calls work without any issues, including big meetings with dozens of people.
Slack makes it easy for employers to read your private messages, but Microsoft Teams takes employee surveillance to the next level. Teams offers employers easy access to stats about what you’re doing on the platform via its user activity reports dashboard. The dashboard shows how much time you spend messaging others, participating in calls and even how much you’re screen-sharing. Invasive!
You should be wary of both Slack and Microsoft Teams but Teams is teeming with privacy worries for the average employee. Work wisely.
Does it matter in a work setting? Not like you get to choose what your company uses, and furthermore, it's work stuff, not going to have any personal stuff on there anyway.
The relevant bit is probably just reiterating that your employer can see what you do on work related things, so continue to behave like you are at work
If you CAN influence the decision of what to use, then I guess it might be helpful to know the specifics
Right, I should've said that "personal stuff should not be on there". I forgot how some people somehow don't get the distinction between work and personal assets.
Exactly, assume your employer can see everything you do on the company network, software, and devices. If your employer regularly checks on employees this way (that is excepting extraordinary circumstances) and uses it against employees this is an indication that they are a bad employer and you should find one that trusts their employees unless proven otherwise.
they should, especially as a smaller business, as data leaks could run into GDPR problems. my ex-employer, for example, handled all customer data in plaintext and never delete data for people who were no longer customers. he also insisted on using non-secured channels for business related information/secrets. and zero backup systems. malware ripe for the taking lol. had one system crash and he went mental but refused to accept a backup solution. absolutely no understanding of IT and deaf to any recommendations because of fear that he'd be unable to replace me with a cheaper employee once i was done setting everything up.
three years later, three employees later, and the cheaper replacements were unable to do anything anyway and it's all broken now. but i'm sure in his mind it's all my fault.
so yes, they don't, either due to incompetence or to cut corners. but they definitely should.
Jitsi isn't really a Slack alternative. Instead, it's more of a Zoom alternative.
However, Matrix is a great Slack alternative. Slack channels are similar to Matrix rooms, which can be organized into Matrix spaces. Matrix supports threads, replies, attachments, and formatted text like markdown or HTML. Slack's snippet functionality is not as great on Matrix and Slack's integrations with other services are likely easier to setup. There is likely a bunch of other pros/cons to Slack/Matrix depending on your use cases. The caveat is that you'll need to use a Matrix client and Matrix homeserver that support the Matrix functionality that you want.
If you want something that's more like Slack you should check out Mattermost. It's got a few other features like a Notion-like project management and a checklist feature. But like Matrix/Element it's open source and can be self hosted if you don't want to use their cloud product.
At the enterprise level with teams you can bring your own key. If you want to remove MS’s access to your data you just remove the key and it’s effectively gone.