Consumers say they're pulling back on tipping servers, drivers and hair stylists
Consumers say they're pulling back on tipping servers, drivers and hair stylists
Higher sticker prices have made some people stingier in recent years, a new Bankrate survey finds. “They’re no longer appreciating service industry workers as much.”
cross-posted from: https://lemy.lol/post/26401474
cross-posted from: https://lemmy.world/post/16273386
People are a little bit stingier in barber chairs and Ubers than they were just a few years ago.
The shares of adults who say they always tip their hair stylists, servers at sit-down restaurants and food delivery people have each fallen 8 percentage points since 2021, according to a Bankrate survey released Wednesday. That rate slipped 7 percentage points for taxi and ride-hail drivers over the same period.
Three years ago, the economy was reopening from the pandemic and inflation was higher than it is now, but so was concern for front-line workers.
At the time, three-quarters of consumers reported always tipping restaurant servers, but today just two-thirds do. Despite modest upticks since last year, barely more than half of people now count themselves reliable tippers of hairdressers (55%) and food delivery drivers (51%), while only 41% say the same when it comes to ordering a ride.
The survey reflects Americans’ growing ease bypassing ubiquitous tipping prompts, from coffeeshops to airport terminals in the post-Covid economy, especially as sticker prices have risen. While consumer spending has held remarkably steady, many households are feeling the squeeze from persistent inflation and tightening their belts accordingly. Some of that newfound caution may be factoring into when, where and how much people tip.
Well yeah half the time I go anywhere now the min tip is up to 20% and some places in Seattle their machine defaults go up to 35% fuck that. I generally like giving some extra money to people but when it gets turned into this psychological game that pits different groups of working classes against each other I'm just going to stop playing entirely
This is the best summary I could come up with:
The shares of adults who say they always tip their hair stylists, servers at sit-down restaurants and food delivery people have each fallen 8 percentage points since 2021, according to a Bankrate survey released Wednesday.
The survey reflects Americans’ growing ease bypassing ubiquitous tipping prompts, from coffeeshops to airport terminals in the post-Covid economy, especially as sticker prices have risen.
Roughly equal shares said their tips have stayed flat since last year as those who saw them decline (36% and 35%, respectively), according to a recent survey by SpotOn, the maker of a digital payment platform used by eateries and retail shops.
Some patrons may be turned off by preset tip amounts, said Hans Frech La Rosa, senior behavioral researcher at Duke University’s Common Cents Lab.
The Bankrate findings also come amid a broader reshuffling of consumers’ leisure habits, with spending pullbacks in some areas and upticks in others — in many cases along existing socioeconomic fault lines.
Other consumer shifts are more situational than zero-sum: In most major U.S. cities, for example, transaction volumes have fallen sharply midday during the workweek, but they’ve been more than offset by increases on evenings and weekends, the digital payments process Square said last month.
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The biggest issues I have is with the self serve places like frozen yogurt. Tipping starts at 20 and up, and for what?!? I got and made the ingredients myself.
Yeah many places are like that. Self-service should not have a tipping option. Because anyway the corporates have already stolen the jobs of servers there and then they want to be tipped for that.