Some people in the USA want a solution that immediately fixes every possible problem, and don't quite get the concept of starting small and fixing other stuff over time.
It's the same with gun control. Some states want to tighten gun laws, and some people are like "that won't solve all the problems! We need nationwide laws!". Sure, but why not accept the win that more and more states are starting to do something, rather than complaining that some problems still exist?
it’s a HUGE step towards disassembling predatory cpas and tax software.
Its a regular sized step, as its targeted primarily at simple filers. But the cutoff is incredibly low. You can't use it if you've got retirement savings through an IRA, if you've got deductions for college expenses, or if you're claiming the child care deduction. I'd wager that's at least half the people who bother to file returns.
Definitely good news for folks that H&R Block likes to fleece - anyone collecting EITC or Child Tax Credits and not much else. But hardly universal.
Maybe not. You will have the same number of tax preparers chasing less work. Through the magic of the Free Market™️, shouldn’t that mean pressure to reduce prices? We can only hope.
Yeah, very limited, but it's very good for more than half of the population that don't have enough deductions to exceed the standard and don't own property (if you properly count houseless "households" that earn income as not owning property and not just renters like most statistics). It's dumb that they have to file a return anyway just to acres money that never should have been collected. Most just don't know how to properly file their W-4 to not have taxes withheld in the first place. Mostly because they follow the directions and/or are afraid of paying a fine plus interest.
Anyway, it's a step in the right direction. And if we can unbury all of the staff out of the pile of paper returns, we can devote some to go after the rich and their frivolous, often fraudulent deductions and have them pay the tax they owe.
There's a worksheet that usually comes with it where you answer questions about your living situation - single/married, homeowner/renter, how many kids, etc. - and it gives you a number to put in. It's pretty accurate. I've done it at every job and aside from years with tax credits I've never gotten back more than a few hundred bucks.
I've had 1099s and tax credits and I've never sent in a paper return. I keep the records in case of an audit but it's not like e-file hasn't existed forever.
But it hasn't always been free to file electronically. The government made it required for them to offer free versions for simple returns, but that was recent.
Also, access to the Internet isn't universal. You'd be surprised how much of the US doesn't have affordable Internet and a fair number don't have Internet available at all, or limited to just dialup which is not very useful. And a lot of apps don't work right on phone browsers, especially older phones, so then you need a desktop or laptop which a lot of people don't have. Some have access in libraries, but a lot don't or traveling to a library is a burden. And lots of other reasons that internet isn't a given for a large portion of households. So paper is still not just necessary, but the easiest way.
I would suggest you get hired by the IRS and start rewriting all their ancient code to build in and allow every deduction rule and that it's applied correctly every time so everyone can use it.
The tax laws are so large and so complex and the code running all this stuff is so old and now locked in because they didn't keep up with updating their software as they went along. I'm amazed they got this far. Oh, and like you, I can't use it either. But that's why I have an accountant.