Can someone please help me? My generators are perpetually stuck as starting when I try to use a text to image generator!! It's been like this for weeks, and I don't know what to do. someone please help!
Clearing cookies across all of the browser will erase all the login data from all websites, thus logging you out of them, so stay careful when doing that. Clearing the cache data might also help, though.
Can you please give as much detail as possible about what happens? A screen recording would be ideal. What device are you using? And which browser? Also, are you using a VPN? Does anything change if you switch browsers? And what about switching internet connection (e.g. using mobile data)? If you're on desktop/laptop and using Chrome, you can press F12, or Ctrl+J to open the browser console to see if there are any red messages. Screenshot those if you see any and link them here.
Thank you sooo much for reaching out! I'm using a Xiaomi (Mi) notebook pc and a chrome browser. No VPN and I can't use mobile data. I've changed to internet explorer and It was the same situation... stuck at starting. I opened the browser console, but there were no red messages, just orange . it all looks like this. I hope It can be fixed😒 ! Thank you again for looking into this !!
Hmm, can you click the console tab and screenshot all logs there for me? You'll probably have to take several screenshots. By the looks of it there are 18 errors (most of these will be irrelevant/harmless though), but you might need to scroll up.
Please also try these two things, and report exactly what happens:
Try clicking the profile pic in the top-right of a normal chrome window (next to the 3 vertical dots) and click "Guest". This will open a browsing session with all Chrome extensions disabled.
Try downloading Firefox and testing that.
And to be clear, you don't see anything other than "Starting..." right? I.e. no error messages like "Failed" after a while?