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This person does not complain about not being served ten minutes after the establishment having closed, but about the fact that not one of the four employees could be arsed to let the guest know that they're closed.
The locked door told them the store is closed.
"guest"
You aren't a guest if you aren't invited, and if the door is locked, you ain't invited.
Guests are during operating hours. Pests are for off-hours visitors.
Yeah like, they could put the opening hours on the door or something. Or lock the doors to indicate that it's closed! Or shake their heads! Oh wait!
Sure, they didn't unlock the door to tell the person the door is locked, because the store is closed. What a fucking brainfart you having mate?