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If you get a phone call that could have been an email it's likely because they don't want a written record of what was said. Be sure to send a followup email afterwards summarizing the call so you cover your ass.
You say "it's likely" while that has never been the case for me. There are simply people that like to talk instead of writing, without any sort of deeper meaning behind it.
It has happened to me a few times, and one of them I can share.
When I was negotiating for a new job, it was all email, until I asked whether it'll always be work from home (this was during the pandemic). Instead of an email reply, I get a call and the HR tells me it should be work from home always.
Fast forward, the pandemic is "over" and people are now being called over to work. My contract is worded ambiguously enough for the company to defend this "order". I realise if the earlier conversation was an email, I would have a case for myself that I never agreed to this (not that I would go the judicial route, but still).
Yeah, it’s possible ≠ it’s likely
You can tell they're American by how distrustful they are
I agree, seems like the US is somewhat more toxic with those things. Overly nice but actually stabbing you in the back.
Now where can I get American citizenship? You know what? Nevermind. I'm fine with my Russian one.
Generally papertrail is good thing.