We asked an intern to write a lettre for a RMA, and he printed the letter, we tell him what he has to modify. He is like "I have to type all this again" "What do you mean lil intern?!?". Intern deleted his file after printing it. O.o
Even the they could've used Google lens or some other OCR thing
That's because no one tries to fix their problems anymore. Being computer literate isn't necessarily about how you always know what you're doing. It's just about been able to work around your knowledge limitations and also being prepared to actually try.
This morning the server at work went down and even though it's not my responsibility to deal with it, they asked me to take a look. I had absolutely no idea what was wrong with the damn thing except that it's old and naff, but I tried turning it off and on again and that didn't fix it, so you know what I did? I googled the error message, literally anyone else could have done that but no one did. It turned out that all I had to do was change a 1000 into a one in a 1 in a config file. Real advanced stuff.