this is less a problem of 'people are stupid' and more 'educational institutions have been dismantled over the last several decades and large numbers of people are pushed through school despite being functionally illiterate, if they graduate at all'
It’s not just dismantling of education. It’s the corporate creep into the education system from companies like Microsoft, Google and Apple. They want people get locked into their systems. So they start them young. Instead of learning basic os agnostic computer skills, kids at school are locked into cloud dependent apps.
Personally I'd blame parents more than the schools, especially in America. Parent involvement is nearing all-time lows and it seems a lot of them are expecting all learning to be done outside the home. I learned more about computers from my dad than any class or teacher.