They are more safe since people can feel the buttons without taking their eyes off of the road. I don't understand why they thought it was a good idea to use touchscreens.
It became the Apple of automobiles and everyone was rushing to copy them. Then came the fall of Elon and everyone is realizing how full of shit the company is.
Cheap tech that looks expensive, that is why we have touch screens. Also harder to repair for the customer to do. A physcial button is easy to replace and quick.