I've been in hiring discussions where word doc is looked down on since the candidate is not thinking about how to protect their data from manipulation.
This ladies take is dumb as hell, or as others have mentioned because her company changes applicants information.
Then stop using automated software that excludes candidates if the entirety of the job description isn't embedded in the resume. You're not special. You're just another job. And 90%+ of companies use dumb filtering so people have to adapt or get used to 2k+ applications per interview.
I think you misinterpreted what I meant. It was written from the perspective of a person who gets job offers in word files, mostly on LinkedIn. Like, just write it out in your message. I'm not opening files random people send me via any platform, much less LinkedIn, get real.