Either post here or mail to info@lemmy.world, and if it's really urgent you could try to reach me via Matrix @ruud:h-y-p-e-r.space. Also for Moderators there's the Discord channel if you're interested
@nutomic@lemmy.ml contacted me about an issue with federation, seems we blocked an IP too many in our attempt to block malicious requests.. I've removed that block and federation works again.
Sorry about the inconvenience.
No problem, it's good to ask those questions. Sometimes we also learn from them.
The outages of last days were because of database queries that took very long, which were fired many times.
This is being looked into.
The downtime is not related to user growth.
We do however plan to change our registration page, so it will refer to other instances and explain Federation in short. New users will be advised to choose other instances but will still have the option to sign-up here if they would like.
But all the troubleshooting these downtimes hasn't left a lot of time to work on this...
You can currently only directly view a comment when you're logged in. Could that be the issue you see?