What exactly is wrong with them, in your opinion? A game I play uses a Discord forum channel for their bug reports, and it seems to support all the features I'd need out of a forum: sorting options (date posted vs most recent/"bumped" threads), search, chronological comments, tags, media support...
The only real issue I see with Discord forums is that they're not public, so you can't view them without having a Discord account and joining the server. But as far as functioning as a traditional web forum, they seem to check all the boxes.
It's not hypocrisy. "AI" isn't just one single thing, and the way it's used and implemented are more important than whether or not to use it at all. Any tool can be used for right or for wrong, it just depends on who is using it and what they're doing with it.
Specifically children.