It's tax time and HR Block failed me last year. Suggestions for this year, anyone?

I used to be pretty happy with their online services but last year they failed to lodge my taxes even though I had them ready and paid months ahead of the due date. Very disappointing.

I'm currently unemployed and I can't do the taxes myself. Too hard to understand all the jargon and what goes where. I had a few short jobs here and there, supplemented with some freelance work, so I'm not the typical one-payslip-employee case.

Before HR Block I used to go to an accountant but I'm estimating today that's going to cost me around $400 the least. I'm living off savings until I find work so I'd rather avoid this.

So I'm reaching out to you, aussie lemmings, in case you have any good alternatives. Thanks