While we're winding down for the holidays - and many of our videos are less time-sensitive than usual, we heard from so many of you in the last week about a Hyundai IONIQ 5 EV owner in Canada - and the $60,000 Canadian quote he got for replacing his car's battery pack... out of warranty... that we had to investigate.

Aside from the obvious questions (like why the car's battery wasn't covered under warranty, and why the battery pack was written off), we wanted to dig a little deeper to smash through some potential FUD later down the line, give you some context to the story - and make some educated guesses as to what we think actually might have happened.

00:00 - Introduction 02:45 - EVs usually come with really long battery warranties 03:50 - The cautionary tale of a broken IONIQ 5 06:35 - Further details 09:01 - What we don't know yet 09:35 - Battery replacement costs and standard operating procedure 13:01 - Insurance companies aren't behaving unusually here 13:40 - Battery pack impacts and foriegn body ingress 14:51 - Our theory on what actually happened 16:35 - Lessons to learn 17:44 - Conclusion 17:59 - Thanks, and Goodbye!

Watch our previous FUDbusting videos here: https://youtu.be/uHRufsT3WGw

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Script: Nikki Gordon-Bloomfield Presenters: Nikki Gordon-Bloomfield Editor, Colorist: Michael Horton Art and Animation: Erin Carlie Producer: Nikki Gordon-Bloomfield © Transport Evolved LLC, 2023

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