Payday 3 hasn't had updates because of a 'critical error in our backend', Starbreeze says the launch has been 'frustrating'

I missed the whole server debacle at launch, but I did play a few matches after the first week. I really want to like the game, but the lack of voice chat really kills it for me. The ping system feels lackluster and unintuitive, and trying to coordinate with random teammates is frustratingly difficult. If you have a full squad on discord I can see it being a ton of fun, but as a soloQer I’m gonna pass on this for a while

Whatever the reason was, I think it would've gone over a lot better with fans if they provided some transparency on this critical error instead of radio silence.