Nope, several years ago someone complained that their steam account has better protection then their bank account. We're now in 2023 and that statement still holds. It's quite scary really. Bank websites that heavily rely on third party scripts ,"MFA" logins based on something you know and something you know. Account verification question based on code words or security questions based on public information. Worst of all, the ignorance of it all. "We got hacked, here have a identity protection bandage, comes with an automatic subscription after several years".
Yeah I'm European end my job in accounting makes me have to work with American banks regularly. So let's just say my expectations on American banks are quite low.
I get why you're saying that since it was Xitted at/tagged Bank of America. But it was still a public post from the user's account. That's like assuming a company could delete one of your emails or your Facebook post.
They also definetely should have advised them to (or just done it themselves) reset their password, because even deleting the tweet isn't nearly enough at that point (as evidenced by the screen grab lol