HP disables customers’ printers if they use ink cartridges from cheaper rivals
HP disables customers’ printers if they use ink cartridges from cheaper rivals
Move sparks outrage among customers who feel ‘cheated’
@yogthos The hp printer I bought disabled itself after my firewall blocked its spyware/telemetry.
(The box said I needed an 'internet connection' not a 'raw, unfiltered connection'. And any computer worked/works on said connection.)I took it back to the retailer. They unhappily refunded my money.
You should do that to.
@Heterokromia @yogthos Used to be an HP fanboi. No longer. For small office and home use I've been happy with Brother. Home has a cheap B&W laser that just works, Linux and Mac just sees it and it's not picky about cartridges/drums, etc.. but the real OEM ones aren't expensive. - My wife needs nice color prints every now and then, cheaper to just pay the local print shop.
identical experience. 100% would do again
@Heterokromia @yogthos So far the Brother Lasers / MFP etc we've bought over the years have been fine without Internet and with 3rd party toner. Also decent Linux drivers for print & scan from Brother. HP were good 25 years ago for laser. Never good for inkjet. Decent HP gear now has Agilent badges.
@raymccarthy @Heterokromia @yogthos Or Keysight.
@Heterokromia @yogthos Do you have a picture of the error message it gave you? I'd love to see it.
Bricking when presented "unauthorized" ink or toner is well-known for HP of the last X years, but I hadn't heard of them doing it when you block their network access.
For many years I've been telling people who ask "Buy an HP laser printer. Just don't buy a new one." There's a huge market for used office printers, and you can get one old enough that it will use 3rd-party toner.
@cazabon @Heterokromia @yogthos So the HP inkjet was a huge disappointment to me. It no long works after 13mo. because it can't communicate with the mother ship. I will NEVER return to HP and it's overarching control of my equipment. I had followed all the rules, used their ink subscription, which was also a HUGE negative experience. Purchased a different brand that does NOT communicate with the manufacturer. I'm buying my ink supply as I need it. So much happier.
@Heterokromia @yogthos there was a time i respected HP. i have two HP printers both of which are 1) very nice and 2) predate ink and toner madness. HP has cured my respect for the company. i shall not buy another of their products.
@nfgusedautoparts @Heterokromia @yogthos same, I still have an old HP inkjet I bought at Circuit City in 2004 that's still going strong, but I won't touch any new stuff
It would be interesting to see what they look for, and to set up a DNS and a server to give them locally what they want.
@GustavinoBevilacqua @yogthos I was *wildly* curious about it too. I imagine a public key cryptographic mechanism, but I do not know how it actually works. My keenness to get my money back completely overrode my curiosity about the network protocol. (Yes, that's very unusual for me.)
@Heterokromia @yogthos wow, that really is impertinence of the worst kind. Good that you returned it. I certainly won't be buying HP anytime soon.
@Heterokromia @yogthos @GeekAndDad I wonder how much non-printer Information is in that traffic.
If you buy your own cartridges you should be able to run without internet at all.
@Heterokromia @yogthos How anyone buys HP's printers today is beyond me. Brother is a much better option now.
@Heterokromia @yogthos I use an HP printer and would NOT recommend it to anyone. This full internet connection prerequisite is completely unjustified.
@Heterokromia @yogthos And it Came To Pass that one of the Master's Chattering Servants found it self alone, and unable to commune with it's Master.
This made it sullen, and it spat in it's Caretakers face.
Many would have bent the knee, but this Caretaker was wiser than most.
It banished the Chattering Servant from its domain, and demanded restitution from the Chaos Merchants.Hail to thee, @Heterokromia
oh I don't have one, but yeah that's quite the horror story
@Heterokromia @yogthos Brother will happily take your money. https://www.theverge.com/23642073/best-printer-2023-brother-laser-wi-fi-its-fine
(Or Epson, or Canon. Any of them if you ignore their stupid ink subscription or use refilled cartridges or tanks, they'll still print.)
@uninventive @Heterokromia @yogthos FWIW Brother has started chipping their toner cartridges over the past few years. I just set up an HL-L6200DW and immediately made sure it had no internet access to make sure it stays on its current firmware and doesn’t upgrade to one that might lock-out 3rd party toner.
@markusl @Heterokromia @yogthos don't buy any hp. I made this experience already, it didn't like a thin paper and just irreparably locked up. It's a bad company
@Heterokromia @yogthos at this point I’m more wary of printer manufactures than used car salesmen.
@Heterokromia
I used HP Printers for a Long Time now and still do.
But I just would Not buy one with this "you need an Internet Connection" shit.
Sorry, I don't Like spyware in my House.
@yogthos @neil@Heterokromia @yogthos
I bought a JBL Bluetooth speaker and it wanted to access my contact list and call history in order to just play music. Nope, took it back.I'm on an HP ink sub, as I have a printer a friend gave me - to replace an old printer that had jammed (after 10 years). The old printer was probably a Brother, which worked well despite my lack of maintenance.
IThe newer HP is a great printer apart from its need to constantly monitor my usage. I'll keep it until I get a another affordable colour printer.
@Heterokromia @yogthos @cstross Why do I get the feeling that in an age where your toothbrush spies on you, where even the mightiest can be caught with their genitals in unseemly positions in unseemly places, where media gotcha engines have finally lapsed into a coma after getting everybody who can possibly be gotten, we’ll see a mighty uprising of tolerance? After all, didn’t someone righteously god-fearing once tell us that we’re all sinners in the hands of a bespoke surveillance algorithm?
@Canecittadino @Heterokromia @yogthos
Sadly, I disagree.
"If you give me six lines written by the hand of the most honest of men, I will find something in them which will hang him."
—Cardinal Richelieu
Also:
"If you've done nothing wrong you've got nothing to hide"
— Various People
Now meet deepfakes.
Everyone is guilty: it may just take the Party some time to reveal the evidence of the crime they must have committed.
@Heterokromia @yogthos HP is so awful, I regret owning oe of their printers still, and an old laptop.
I know HP and I learned because of an HP PC in the past, that it has in Spain with reason the Brand HP, which in spanish stand for Hijo de Puta (son of a removed)
Reminds me of the time Canon (iirc) had to ship their ink cartridges with a "here's how you bypass our DRM" guide because they couldn't get DRM chips for their ink cartridges at the beginning of the chip shortage.
That's... depressing. Though unfortunately I can't say I'm surprised.
I have not purchased an HP printer for years. Unfortunately HP has purchased the Samsung printer division as well, and I do have one Samsung laser printer. The good thing is that whatever HP does on the Injekt printers does not apply to laser printers, but yeah it’s best to avoid any HP printer product.
@yogthos I have a HP printer and very much regretting my purchase.
I'm just glad I practically never have to print anything these days, all printers are terrible in my experience. I find laser printers are the least worst though since the toner tends to last forever.
@yogthos that's true. My wife wanted something to print colour photos so we opted for a hp inkjet...it's not fun. Definitely getting a laser for next time.
@yogthos This definitely falls under Right to Repair. We need it.
indeed
FOSS firmware for printers when👀
This is textbook anti-competitive behaviour.
@yogthos Sounds not legal...