I mean I like bashing on Tesla as much as the next guy, but any car can end up like this regardless of price. They probably bumped into something that broke the locking mechanism and this is probably just a temporary solution until they get it replaced.
Yeah buddy of mine mended his lease car with duct tape. He rear-ended someone at a roundabout at 30 km/h. Couldn't get it fixed quickly, had to wait 3 months for the garage.
Have you ever fixed an older combustion engine vehicle? You watch a youtube video and a few hours later, you can, in most cases, at least get the car to a state so you can drive it to a mechanic. On modern combustion engine vehicles this is still possible, although a bit more difficult.
Uhhh, EVs? No way you're fixing anything in there.
Huh? Charge it before that happens? Exactly like you'd get gas before you run out of it, only that you can do that at home and don't need a gas station