Am I the only one who doesn’t want any, “do everything,” apps? I’d rather have 10 apps that each do one thing really well than have one app that haphazardly attempts to do 10 things.
Great, I can't wait for Whatsapp to be the only way to reach customer support and make payments. I always felt the confused look of people when I tell them I don't have Whatsapp wasn't enough.
I feel like FOSS apps keep getting more viable while closed source apps keep getting worse. I feel like the next version of the internet is the one few know about. Even Mastodon is getting better, and Lemmy is pretty much a reddit equivalent now.
It’s a little hard to imagine for us Americans, but internationally WhatsApp has a thriving unofficial ecosystem of businesses operating solely out of the chat app.
I love to hate on Meta as much as the next guy on Lemmy, but this is probably one of the sounder business decisions Meta has made in awhile.
At the company’s global Conversations event in Mumbai, WhatsApp introduced an in-app shopping feature for merchants and customers. Dubbed ”Flows,” [...]
That name sounds more like a feminine hygiene product than a shopping platform.
I was recently in Brazil and it amazes me how the country adopted the platform. You can do everything in it. And it’s not that you’re always talking to someone on the other side. It’s all automated. Remember those gigantic labyrinths of menus you had to listen when calling a business? Now it’s all in WhatsApp, but with the advantage of being much faster to read. I asked for a service in a company, they gave me a protocol number. When I wanted to check on it, I just had to type the number on WhatsApp and it would tell me if it was ready.
So, no need to develop GUI, sites, and so on. Everything is accessible through WhatsApp.
So, I understand why Meta rolled this out and started with Brazil.
In the end, it feels like we made full circle and we’re coming back to the Telnet era of doing business.
This is kind of funny. Some of these features I would see see as Google's turf. However, since Google can't create a text messaging service, Meta can use their messaging app to encroach.
If it's different parts of the same system I really don't like if it gets split up to multiple apps. Take steam, there I need two apps, one for the general store and it's functions and one for communicating with my friends. In that case I'd rather would have one app that fits all.
But if I don't need several functions of an app and they are also hurting the experience with it, I'd rather would have the sourced out to other apps.