Gen Z falls for online scams more than their boomer grandparents do
Gen Z falls for online scams more than their boomer grandparents do
The generation that grew up with the internet isn’t invulnerable to becoming the victim of online hackers and scammers.
Anyone can get scammed online, including the generation of Americans that grew up with the internet.
If you’re part of Generation Z — that is, born sometime between the late 1990s and early 2010s — you or one of your friends may have been the target or victim of an online scam. In fact, according to a recent Deloitte survey, members of Gen Z fall for these scams and get hacked far more frequently than their grandparents do.
Compared to older generations, younger generations have reported higher rates of victimization in phishing, identity theft, romance scams, and cyberbullying. The Deloitte survey shows that Gen Z Americans were three times more likely to get caught up in an online scam than boomers were (16 percent and 5 percent, respectively). Compared to boomers, Gen Z was also twice as likely to have a social media account hacked (17 percent and 8 percent). Fourteen percent of Gen Z-ers surveyed said they’d had their location information misused, more than any other generation. The cost of falling for those scams may also be surging for younger people: Social Catfish’s 2023 report on online scams found that online scam victims under 20 years old lost an estimated $8.2 million in 2017. In 2022, they lost $210 million.
Correlation does not imply causation.
- People who spend more time online will be exposed to more scams, and therefore are more likely to fall for one. If you don't see any scams because you don't know how to open "the internet", you won't see scams you can fall for.
- Gen Z could just be more likely to self report. Self-reporting fault or failure is less socially acceptable among the culture of the boomer generation. Entirely possible Boomers are just lying or not self-reporting.
Boomers wouldn't admit to falling to a scam
GenZ still trends fairly young. The difference is that the stakes are much lower. Millennial kids got scammed in RuneScape, GenZ kids get scammed in Minecraft or whatever. When you are youung you fall for dumb shit and that helps you learn and grow so that you don't hand over your pin number to someone claiming to be from the bank when you are age 75.
From the generation before this, I always thought the "mobile generation"'s computer savviness had been overrated. Mobile phones (especially iOS) are like a walled garden compared to using a PC and Windows. It was easy to shoot yourself in the foot on Windows 98, etc so you learnt to be careful very quickly. Likewise, there's no jumping into the registry or terminal, no built in zip/rar handling, warnings from the OS, built in Malware protection, etc
The internet was a wild place in the 90s and this generation never really experienced that. Forums had lax moderation and could be full of troll links to "I am an idiot", goatse, etc. Files could be hosted on random webpages and the downloads could contain anything: often a virus alongside the actual file, etc
I remember not using an antivirus as Norton and co would crush your machine, so you just had to tread extremely carefully
Could this be a case of gen z having a larger online presence than boomers? Kind of like how people from Florida are more likely to be attacked by sharks than someone from Kansas?
Edit: I somehow missed this on the first pass.
There are a few theories that seem to come up again and again. First, Gen Z simply uses technology more than any other generation and is therefore more likely to be scammed via that technology
As an older member of the cohort I've noticed a certain gap. Those of us who grew up when computers were just becoming a thing for everybody (sorry gen X I know you were first but they were expensive luxuries rather than ubiquitous) had to learn to fix shit all the time and got to learn about the dangers more or less as they came into being, computers still weren't entierly user friendly and learning was encouraged by the fact that it didn't take much knowhow to do things like play an entire game by just downloading the free trial over and over and moving your save file.
Past a certain line however (I think the 2000s to 2010s kids) computers became much more of a black box and companies like apple were making 'it just works' user interfaces that required very little fixing but also gave you very little control if you didn't already know where to look. So we got that disconect of a group that are very comfortable with computers but don't understand much about how they work and get bombarded with all the dangers of the internet at once rather than having had the chance to learn them as they came about.
I'm a Gen Z working in the Comp Sci field. Most people my age know how to work technology but don't know how technology works.
Knowing what buttons to tap in an app to get it to do what you want is one thing. However, it's a different pool of knowledge to understand what's going on when those buttons get tapped.
Familiarity with tech is high, and I think that gives many in my generation a false sense of security.
I wonder if this is due to the rise in parasocial relationships to internet personalities?
Lots of streamers push scam grifts onto their audiences, and I see scammers also using images of Elon Musk or Mr. Beast a lot. Feels like the Gen Z equivalent of those guys who call old people and pretend to be a relative in need of bail money.
Sadly, I had to pull my Gen Z sister aside to explain to her phishing when she lost her Steam account, poor girl was crying and trying to raise the funds to get her account back...
She was very happy when she got her account back, I celebrated by giving her a few games and some information on how to avoid it happening again. Thankfully there was no VAC-Ban added by the thieves.
Seriously I thought they were teaching about this thing in schools
I mean come to think of it, it's not that surprising. Lots of gen z started using the internet, mobile phones, etc when we were pre-teens or a little older. Even now, a good portion of gen z is still under 18. Of course that demographic would be targeted by online scammers, and of course they'd be more susceptible than adults.
It felt to me like the adults in my life didn't have much more experience with internet-related issues than we did. It gives me a little hope that maybe we'll be able to do a better job teaching our kids internet safety (in all its forms), since we have more experience than our parents did when we were younger.
Still, maybe not. Maybe the internet evolves too fast for that to make a difference, and maybe ten years from now we'll be figuring out a whole new set of problems. It's just interesting to think about imo.
Lol I “fall” for scams to waste their time between meetings while I’m working on other shit. I fuck with the scammers just to troll them, and I’m proud of that.
I would guess there's some pure exposure effect going on here. Gen Z are, almost to the person, constantly online. A lot of boomers rarely even check their email. They have more opportunities to be scammed online.
Kinda like how boomers are more likely than younger generations to sign into reverse mortgage scams partly because younger gens don't have houses.
I love the ageism in this thread and online forums in general. When there's an article "boomers bad" everyone falls over themselves to agree. When there's an article that (ostensibly) points the opposite way we can't wait to tell anecdotes about how actually it's still the boomers that are bad. There are always good reasons for this or that perceived failing of the younger generations.
To be clear I'm not defending either "side" here. The whole generation war is a ridiculous nonsense, including drawing arbitrary "gen whatever" lines at specific years.) But it goes to show how easy we are to play with stupid simplistic headlines like this even though we, especially here in the "fediverse", like to think of ourselves as more rational / informed.
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