the chat moderation is ruined

A user said: on my phone nobody can see me, on my desktop they can. Okay sounds like same old thing, different network different tags. Oh no they actually have the same tag on both devices!! [XUG8-978834938c762482f988]. Now what's going on with bugs after bugs in chat moderation??? If it bans a lot innocent regular users then it's totally worthless. Like, we could and could only delete every single message and dare not ban anymore because why waste time to debug later???