Volvo is shipping dangerously buggy cars and this guy's had enough
Volvo is shipping dangerously buggy cars and this guy's had enough
www.myvolvoex90.com
My Disappointing Volvo EX90 Experience | Real Owner Review
Latest update is that he’s retained a law firm to sue Volvo into providing a refund.
Issues include: complete loss of throttle on the freeway, unable to lock the car, and infotainment screen blackouts (the screen which controls nearly every feature of the car). All in a car that cost over $150,000 CAD 😵
The whole system just fucked this person over. A European car brand gets bought by a Chinese company so there's already much less accountability to this one customer than if they had bought an American car (I know they are Canadian, but still). And with the car dealership model in North America and a lot of the rest of the world, it's not like the dealership can just switch the cars they sell, so they have no leverage to do anything other than close up shop and have dozens of people lose their jobs if the cars start getting crappier like Volvos have been. I think the moral of the story is if you live in North America, don't buy European cars, it's not worth it, just buy North American cars or Asian cars, you will have a much easier time getting them fixed and having your problems dealt with.
If you're in North America, Asian cars are generally gonna be Korean or Japanese, not Chinese. I'd probably say just buy Japanese cars frankly since IIRC they're supposedly the most reliable.
that's a high effort response, the reason I brought up the change of ownership was to highlight that the company now has a parent company so this person's refund claims are bouncing all over the place from Canada to Sweden to China which would make it harder to pin down, the actual cars are still designed in Sweden so they are European cars even though a chinese company owns them, it would be like saying riot games is a chinese company although having a parent company has certainly affected the quality & direction of the cars
I had a worse experience with an American car... you just don't hear about them, because when you finally are too tired fighting and opt for their crappy solution, they make you sign a NDA...
Asian cars have their own share of problems. Hyundai is well known for having horrible support, such as refusing to do repairs because a steel plate is scuffed (reported on by Louis Rossman) and delaying repairs because they're using the available parts for new vehicles first (reported on by Technology Connections).
Similarly for NA manufacturers: Chevy had issues with their Bolt EV batteries, and majorly bungled the recall, in some cases taking years to replace them and telling customers "just park it outside in case it catches fire."
Tesla has been accused of a whole bag of scummy tactics, fudging data and blaming customers in order to weasel out of warranty repairs.
But if this European car brans was bought by a Chinese company that means it is Asian.
Not buying European cars in North America is good generic advice.
Risky advice considering how North American cars are though.
Compared to something from the big 3? Er, I mean the big 2 now.