Bet someone chimes in with "but the new one is better because it uses less energy". I'm too lazy to figure the math on that but I can't imagine that the 20% more energy usage of my old machine is greater than the energy cost of manufacturing, shipping, extra repairs (parts, transportation) that the new "better" machines need on 1yr to 18month cycle of fixing or outright replacing.
My wife hates our "ugly" fridge that came with our house. It's about 25 years old works perfectly, even the ice maker. She is a frugal person that can't justify replacing it until it breaks. Yet it keeps on ticking. Everyone I know who has a fridge made in the last 10 years has a broken ice maker. I'm happy with the "ugly" perfectly functional fridge.
What are people doing with their laundry equipment and other appliances? I'm not saying you'll get 30 years out of new appliances, but I still routinely get 10ish.
My washer I bought in 2015 for a condo worked all the way to when we sold in 2024. Likely still going because it never had an issue.
New house washer purchased last year, still no issues.
My inlaws have gone through several in the last 10 years.
Biggest difference is user error. My inlaws wash a big load of towels every single day and load the washer to the lid. I load 3/4 full and don't go through towels like crazy.
This is some bullshit. You can go to Home Depot or Lowe's right now and get yourself a pretty decent washing machine for $600 that will last you a decade.
The only people who end up in the situation like OP are the people who buy overly cheap products or overly gimmicky products, and then wonder why they don't work as well as the standard products. If you buy a $150 washing machine from AliExpress or buy a washing machine that requires wifi, then don't be surprised if they stopped working not too long after you bought them.
That's because Whirlpool bought up all of the competition. Whirlpool, Kenmore, Maytag, Amana, JenAir, Roper, Kitchenaid etc are all the same company and the competition they didn't buy has less incentive to produce much better units because now they have to compete with cheaper built machines.
Is it really that it worked for 30 years or just that the couple times it failed that actually got somebody to repair it?
I had my washer/dryer for 8+ years now. Actually got the extended warranty for sure reason and it covered having a repair when it started leaking, but given the cost of repairs hasn't just elect to buy a new unit.
You can go buy those old washing machines. They're still out there. I got my washer and dryer used for 100 dollars each.
Nothing digital on them, all analog. Fixed a washer overflowing issue by replacing the $20 pressure level switch. Twice I've had to replace the heating element for the dryer, $20 bucks for those. Everything is replaceable with a flat head screwdriver and a youtube video.
Your parents washing machine also cost more because it was made better. The best price I could find for a standard washing machine in 1980 was $289. To put that into perspective, according to CPI inflation that is the equivalent of about $1,100 today. As a proportion of median individual income, that's like $1,550 today. You can still buy a Speed Queen washer for consumers that costs $1,500 and will last a long time, but people largely don't because the shitty one costs less than half of that.
My parents' dryer had 2 knobs for temperature and run time, and a start button. Ran forever and dried clothes.
My dryer has like a dozen programmed cycles that rely on a moisture sensor that doesn't work and leaves clothes damp unless you use the manual time & temp settings, which takes several capacitive button presses on a circuit board that is likely to die before any of the actual mechanical components of the dryer. Also for some reason it has Wi-Fi.
I want to start an appliance company that offers 10 year warranties with an additional 5 year replaceable parts availability promise. The designs will be simple, functionality simple with minimal quality of life improvements, and all repair manuals will be published on the website along with tutorial videos, while also banking on building a product that simply lasts longer.
I'm willing to bet that if that is what you advertise on, the longevity of the product at a minimal price, then the company should do fine.
Why are appliances shit nowadays >:( i bought a house with 20-30 year old appliances that work fine, but decided to start upgrading so I bought a new washer and dryer. The new machines dont work nearly as well and I know they're not going to last even 10 years. We're already having issues with them 4 months later.
Buy European: Miele, Rex Electrolux, Beko (Turkish, don't get into that), Smeg, Candy, AEG, etc...
Don't want to jinx it, but my Electrolux washer-dryier is 7 years old and still like new, despite being relatively cheap and despite combined machines being more problematic.
I had to buy 4 little plastic things for $15 every few years to keep my 25yo machine working. Last time I got like 50 of them for $25. I can keep her running for the rest of my life.
I'm so thankful my house came with a super old washer and dryer. They work so well. I had to replace the one vent hose thing for the dryer, but that's because my cat thought she could sit on it and it ripped out of the wall when she landed on it.
This has literally been me over the last 3 years. Started making decent money so figured we would replace our old faithful washer and dryer, mostly due to growing family and needing bigger capacity. Fuck Samsung. Washer shit out 2 months outside warranty, and would have cost the price of the washer to fix it. The 'auto balancing system' is fucking bullshit. I don't care if my washer bounces around because the load is unbalanced. My parents' washer could be as unbalanced as shit and didn't matter because the whole bin had supports to the frame of the washer. Was it loud if it was an unbalanced load? Fuck yeah. But you could simply rebalance yourself, and continue if you really wanted to. Not necessary though. It would finish washing if it had power, and no force could stop it.
We have a Miele we bought 13 years ago and which has far outlived the projected amount of washing cycles. I had to replace the water splitter, but apart from that it's still running fine. I heard that more recent Miele machines don't last as long, though.
My apartment is furnished with slightly older appliances for laundry. They rattle the floors. I know when the downstairs neighbor is doing laundry etc. They are so ugly and yet so reliable.
I have a ten year old Samsung washer. It started leaking badly a couple years ago. I opened it up and replaced one small rubber tube for $5. If I had to pay someone $500 to fix it, I'd have been better off buying a whole new appliance. I won't be surprised if this is the only repair I have to do for many more years.
I suspect this is actually what's changed - labor is so expensive compared to the cost of the machine that people replace their appliance with a new one because it's only a little more than fixing their old one. And when they replace, they tend to think of the old brand as bad, and look for a new brand.
So everyone has negative stories about their appliances across just about every brand, except Speed Queen because those are so expensive, you'll actually pay a repair person to fix it instead of replacing it. It's like how some sports car brands are notoriously high maintenance, but what Ferrari owner cares about maintenance costs?
Decades ago the relative cost of a washer or dryer was much higher compared to repair labor. You'd pay the Maytag man to come fix your dryer if it had a problem.