Klarna Regrets Replacing All Those Pesky Human Workers With AI, Just Wants Its Humans Back
Klarna Regrets Replacing All Those Pesky Human Workers With AI, Just Wants Its Humans Back
Years after outsourcing marketing and customer service gigs to AI, the Swedish company Klarna is looking to hire its humans back.
Well, wouldn't you know it - leopards ate their face!
OP, for future reference, any post without a source is subject to removal. This is yours: https://futurism.com/klarna-openai-humans-ai-back
There are better sources like the TechRadar one this Futurism article cites, but it's not bad enough to get removed for Rule 2 or anything.
I thought it was that Klarna thing. I just hope there's more companies that come to similar conclusions.
As long as the companies actually hire people with living wages instead of this
Now, the company says it imagines an "Uber-type of setup" to fill their ranks, with gig workers logging in remotely to argue with customers from the comfort of their own homes.
Because they still don’t want to fucking pay people real wages even after realizing the value of real people
Oops - I thought I had put a link on it 🤦 Fixed now!
"What you end up having is lower quality."
Gosh, who could see such a thing happening? It was totally impossible not to be blindsided by this. Literally nobody, ever, warned that this was likely.
So... how are they feeling about the folks who sold them on the AI in the first place?
Those fine people are still working day in and day out trying to help me eliminate the awful labor aspect of my company. The pie chart says labor is a big cost for me. I understand pie chart, and I don't like that
Fuck em.
I hope they get the workers they deserve.
What company?
IIRC it was Klarna
Have the workforce you paid for