It’s not really about ai but tech illiterates. You can replace cgpt with anything in this example if someone is not well versed they will believe anything, Dubai prince inheritance mail too
I'm confused, why not just refund her and be done with it? Then again, it's possible they offered but the customer was still angry they didn't have something.
I know a university professor who has had this kind of interaction with a student who claimed that they had graded an exam wrongly because ChatGPT gave a different answer. The STUDENT called the PROFESSOR a liar because AI gave a different answer...
When I was in school I called my teachers liars/misinformed/uninformed all the time. I just didn't have chatgpt to summarize why, so I actually had to read a book if I wanted to make that claim and back it up. There's nothing wrong with disagreeing with your professor, you shouldn't trust anything that anyone says blindly, ESPECIALLY FUCKING CHATGPT
This isn't an AI problem. This is a "most humans are assholes" problem. How hard is it to say "Oh, you don't have what I need? That's too bad. Can you please cancel my subscription?"
I just can't understand why it got to the point of her sending screenshots. Is this the guy not giving a refund or does this person think that he's lying and she wants the map he's "hiding".
I'd assume it's the idiot sending ChatGPT screenshots.
It's an AI problem. We know people are stupid. However, people selling AI garbage tell them it's intelligent, when it really isn't. It is trained to speak confidently and people believe it. It's why con(fidence) men work.
The people pushing these products know some people won't understand it, and they know they'll take what it says at face value, and they fight to push this idea too. They are creating this situation on purpose. If they were responsible they'd be very forward with the limitations and try to ensure even the most gullible of people are skeptical of what it writes. They don't even try to do this though. They create a situation where this happens to pad their own pockets.
I was working support for a multinational tech company, customer: "I searched for your support number and I rang them and they scammed me, you guys are shit".
Turns out they clicked on the top result that was SEO'd to shit to catch these types of people that can't think for themselves.
So not just assholes, but also tech illiterate folks that trust the first thing they read.
It’s both. People are misusing AI at the encouragement of companies who want to sell it.
What people want is factually correct information. AI doesn’t deliver this, what it delivers is competently presented and easily understood words which may or may not be correct.
Unfortunately, many people don’t understand how AI works so they don’t realize that they’re using the wrong tool for what they want to accomplish.
The reason AI is part of the problem is that it contributes to the spread of misinformation.
I just wish there was a right tool, because I don't feel traditional search is it either after the era of SEO maximization. IMO, part of why AI search is popular is because traditional search has degraded so much.
Global corruption and corporate greed mostly. Organizations that have credibility are cashing in on it now, suddenly ok with systems that can and often are confidently wrong. Normies have a hell of a time tuning their expectations and little is being done to temper them. This is accelerating.
This is a fucking corporation and capitalism problem where these corpos have to convince people that llms can provide factual information when they absolutely cannot be trusted to do this.
Are there corporations actively trying to convince people AI text generators are accurate? The only thing i have seen a corporation say anything about the programs accuracy was the tiny text for the web version of chatgpt that suggests people verify the output that people ignore
They are obviously not trying to stop people from thinking AI is right always, but are they trying to convince them of that?
Edit: to clarify, my then-precaffeinated brain thought this meant for a single map at a time (like a PDF), not something that gets continuously updated
If you want a bunch of data no one else has, you’re entitled to charge for it. From looking at their site, they’re a historical/statistical map provider which is data that you won’t find through Google/Apple/OSM’s public data.
Another modern example, back country and overlanding routes. There's a decent amount of work and danger that goes into it, and not enough public interest for the big dogs to warrant mapping out the paths-less-traveled.
I get GPX routes and roll maps from TAT and BDR because these trails are not even on OpenStreetMaps.
Yes, there's some old stuff archived out there for free, but it's very limited and hit or miss. People who have collected a decent digital archive of things you would have found in a library decades ago deserve to make some money for their service.
Not really a new thing. Before GPS was in everyone's pocket, you had to get specialized devices. The companies that made those generally gave you 1 free World Map download (or in some cases only your region for free), but future updates or expansions to it would cost a non-trivial amount.
I'm honestly surprised that one of the big players hasn't tried to offer some sort of premium map subscription now that I think about it, though.
ETA: also, physical maps and atlases could be purchased on subscriptions through mail-in stuffs before the internet
Mapquest was revolutionary for offering free driving directions where previously that cost money and was usually only worth paying for on major road trips. Google took that and supercharged it by offering free directions on your phone, joining a growing list of products where they took something that used to cost money and offering it for “free” in exchange for all your information.
Yeah fuck that! They should instead provide the maps for free but inject ads into them. Looking for the kingdom of Ma-i? Well now it's right next to the Sultanate of Squarespace.