Why do people insist on not answering ALL the questions in an email or text message?
For example I'll send an e-mail with 3 questions and will only get an answer to one of the questions. It's worse when there are 2 yes/no questions with a question that is obviously not a yes/no question. Then I get a response of
Yes
back in the e-mail. So which question are they answering?
Mainly I'm asking all of you why do people insist on only answering 1 question out of an e-mail where there are multiple? Do people just not read? Are people that lazy? What is going on?
Edit at this point I’ve got the answers . Some are too lazy to actually read. Some admit they get focused on one item and forget to go back. I understand the second group. The first group yeah no excuse there.
Continuing edit: there are comments where people have tried the bullet points and they say it still doesn’t help. I might put the needed questions in red.
Why do people insist on answering only one question?
**Do people just not read? **
I would say most people have a lot to read, especially emails, I get dozens of them daily, archive a few thousands yearly. So I will gloss over, see if it's addressed to me, of not I will probably wait until it becomes my problem to react/reply
Are people thatLazy?
No people are busy, is this the same question as the first, out a request for alternatives causes to not reading?
What is going on?
This question is vague, I see no point in replying, except maybe an opportunity to troll, or belittle you in this email that had now accumulated 30 people over 7 departments, and possibly one or two customer that were involved a week ago when the thread was about something entirely different.
In short, be specific, and format your message for readability. ;
Name whoever you expect to reply.
Split your questions.
Make sure they're actual questions you need definitive answers to.
So I will gloss over, see if it's addressed to me, of not I will probably wait until it becomes my problem to react/reply
Tbh I would rather have someone do this not realizing I'm expecting a reply from them than to reply only to some of it, because when the latter happens it's usually like pulling teeth to get a response to the rest.