The trick I’ve found over years of people-Ing as the person working is to always end with a statement that can either be turned back with ”you too!” without being awkward, or warrants something other than an autopilot response.
Thanks for stopping in, have a great night
Enjoy your meal and if you need anything just let me/us know
Don’t forget to tell your friends about us, and have a great day
Etc.
That way it’s totally fine for them to autopilot the pleasantries and they won’t feel cringey after.
I once said to an employee, "Have a peaceful rest of your shift!" And he said, "You, too," and I didn't turn away fast enough and I watched his soul leave his body.
Back in late 2023 or early 2024, I was doing chat support with one of the major US e-retailers due to a return & refund situation that I was honestly expecting to be a problem because that type of thing pretty much always is for some reason.
I ended up getting escalated to a higher tier tech named Muhammad who was miraculously able to quickly address the problem that his peers seemingly could not. At the end of our interaction, Muhammad thanked me for my patience and kindness, and replied something along the lines of "see you on the other side."
For some reason that random and otherwise meaningless expression has stuck with me ever since. Hardly a week goes by without me thinking about it at least once.
It was a reminder that our time here is limited. And while I'm not a big believer that there is another "side" like I assume someone named Muhammad believes, it was still somehow comforting and an important reminder of perspective.
I think of it as another bug in the Human Build 1.0, along with getting an eyelash in your eye and tripping over nothing. Once 2.0 comes out they will surely have all this stuff fixed.