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Star Trek @startrek.website SysAdmin @startrek.website

Re: Images not loading on StarTrek.website - UPDATE, WORKING AGAIN

We are aware images aren’t loading and new images can't be uploaded. It appears to be a bug with the latest Lemmy update as we’re not the only instance with this problem. We have filed a bug report and are looking into possible solutions and hopefully it will get fixed soon. We are also looking into better ways to communicate server issues like this. Thank you for your understanding! We are learning this alongside all of you.

EDIT: If anyone out there has an idea to the cause please feel free to shoot me a DM!

EDIT 2: We're back in action folks! Thanks for your patience, you may feel free to set avatars now.

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7 comments

  • @crashdoom@pawb.social I know you fixed this on our instance, any idea to help the lads here?

    • We're using the Ansible playbook deployment, and I ended up giving the pictrs service a restart through docker (docker restart <id> and you can get the id by using docker ps).

      It didn't seem to be out of space or even offline, it just locked up and stopped responding to both new uploads and existing image requests.

  • Thanks for letting us know.

    I wasn’t sure if you’d blocked direct posting of photos and images for reasons, or if it was part of the larger issue that’s affecting the headers.

  • @Admin

    Hi, armchair dev shooting from the hip here. Glancing at the error and docs, it seems like adding an entry in /etc/hosts aliasing "pictrs" to "localhost" on the host or container where lemmy is running might help.

  • Unfortunately, I’m still seeing the same errors when trying to load my very small-sized avatar. Not fixed yet for me.

7 comments