Zoom, the videoconferencing platform that profited substantially from remote work during the pandemic, is now asking employees to return to the office. Its CEO, Eric Yuan, claims Zoom meetings don't let people build trust or be innovative.
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Yuan explained that trust is essential "for everything," and he finds it hard to build not only that but also innovation and debates over Zoom.
"Quite often, you come up with great ideas, but when we are all on Zoom, it's really hard," Yuan said, according to Insider. "We cannot have a great conversation. We cannot debate each other well because everyone tends to be very friendly when you join a Zoom call."
My guess: This guy, and all his rich friends have a ton of money invested in commercial real estate. He's putting his own interest before the interest of his company. The more people work from home the better for Zoom, but the worse off he and his rich friends are.
Interesting that Zoom is not making an attempt to build features that increase trust, enable innovation and encourage robust debates in their app. Seems like a missed opportunity.
It's impossible to implement a feature that prevents employees from recording the zoom meetings when the boss is abusiverobustly debating their employees.
To avoid headaches with HR, we're going to need you to come into the office so your boss can feel more free to robustly debate you from time to time.
The amount of "innovation and debate" I've seen during remote meetings is no different than when I used to work in an office. Meetings are either exhausting and dead (when they're the usual bullshit administrative meetings that no one wants to be in and could've been handled via email) or they're fun and engaging (when its something like a working session where the participants want to be there).
This guy is an idiot and, as others in this thread have already stated, he's got ulterior motives beyond "innovation and debate."
Him and his buddies must have large investments in commercial real estate. I can't possible think of another reason why he would willingly tank the company. Make as many short-term gains as possible then bail.
Her, personally, cannot handle remote communication methods and is projecting his inability onto everyone else. People that make it to CEO if large companies are used to in person communication without any possible recording of their behavior as they berate coworkers.
He is complaining about everyone being nice on zoom. He wants to not be nice.
I wish everyone who works at zoom a very fruitful soft quitting.
This is all a method to get people to quit so they don't have to list layoff nor have to pay severance.
Fuck them. Go to the office, but give it your 10% at best. Stall things. Claim lack of motivated leadership if HR makes a stink. Make them fire you and get that bread in the meantime.
No, but I think he means that people hold back opposing ideas because of fear of hurting others. Then there are other group dynamics involved which suppress people expressing them selfies.
I would have thought this wold be less of a problem in online meetings
Yeah that's probably the most likely reason for this. Shitty managers bothered by the fact that yelling at employees over zoom makes it easy to report this abusive behaviour to HR.
"Quite often, you come up with great ideas, but when we are all on Zoom, it's really hard," Yuan said, according to Insider. "We cannot have a great conversation. We cannot debate each other well because everyone tends to be very friendly when you join a Zoom call."
Sounds like the issue is people wanting to avoid a talking to by HR for being "uncooperative" to me, but what do I know, I'm not the CEO of a company actively portraying the company's product as bad at its sole purpose of existing.
For me it's like this, I have a useful point to add to the conversation but when I interject the lag is juuuuust long enough that it ends up I'm talking over the next person.
So when I lead a meeting with zoom participants I either force dead air to allow the remote people to jump in, or I eat as much dead air as possible to lock them out of the conversation. depending on my own agenda.
incidentally this problem doesn't exist in asynchronous collaboration methods. but zoom and it's like win out on shear informwtion bandwidth.
The current video conferencing and remote working systems are indeed amazing feats of technology and social acceptance, but we still need to work on it. a lot.
I'm definitely not pretending Zoom is perfect. It has issues. Not enough issues to make a return to office worthwhile for those who function far better from home, but issues.
I just think that if there's one person who has a huge state in pretending it is perfect, it should be this guy. And the most baffling part is that the issues he's making up are rooted in human behavior that would still be present in an office setting (like being too nice to avoid HR), not his tech.
Yup, they have whiteboards, which is the most kindergarten-level attempt to "increase trust, enable innovation and encourage robust debates". There is so much potential in this space. Check out these demos of Loomio for a glimpse:
Eh, I think the majority of it that isn't porn is just scams of every variety imaginable. So I think it's just the 1% that isn't porn or scams (or both) is debates. But I get your point.