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Community Meta Discussion @ttrpg.network eerongal @ttrpg.network

Issues uploading/loading images

Yesterday we had a bit of an outage with image storage on our instance; Got some messages about it at one point, but that said, everything should be back up and running. Is anyone else running in to issues? I had one user mention that they had a problem this morning, but I wanted to see if anyone else was running in to problems.

Let me know! If there's issues, we can get to the bottom of it, and get things hammered out.

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16 comments

  • I had some issues with images being replaced with placeholders. My profile picture in the top right is still affected, but I think that might just be due to caching.

    Edit: Refreshing fixed it so I guess it was caching.

  • Apparently my issue was a false positive. It seems Lemmy doesn't like large images (even if small in size) but the message saying "too many pixels" was off-screen at that time.

    I resized the image and reuploaded. Everything seems fine now.

    • yeah, i think that's actually a setting on the lemmy side, you can restrict the size of uploads to prevent abuse and such. We're using whatever the default is, i've never changed it.

  • Uhm... something's off again on my side.

    Are there specific symptoms I should be looking into?

    • I'm not seeing any issues....Can you try clearing your browser cache, or maybe open in an incognito tab?

      What problems are you seeing? the same missing image thumbnail?

    • i did a little testing after i noticed that local communities had the missing image placeholder; It looks like i was unable to upload any images, so i opened a ticket with the host; I would presume the pict-rs service is having issues again.

      • Well it's fixed now.. so I didn't even get to clear cache and retry. But I did try opening on another browser (before writing my comment above) with similar results.

        I want to be able to report a bug to the developers, but I have no idea what to tell them that might be useful. I guess I can dive into their issues tracker and take it from there.

  • I think this issue has come back again.

  • It seems like this issue is back..?

    Pretty much every image in the instance is replaced with:

    https://ttrpg.network/static/c15a0eb1/assets/images/broken-image-fallback.png

    • I'm not seeing that, I appear to see thumbnails and previews. Is this still happening for you? It could be having issues with specific instances if there's federation issues

16 comments